Singaporeoffice serves as Asia Pacific Commercial Headquarters,
Chat Development Centre, set to hire roles including developers, engineers for Zendesk Chat product over next few years
SINGAPORE--(BUSINESS WIRE)--
Zendesk, Inc.(NYSE: ZEN) today announced the expansion of its
Chat Development Centre, growing the office in
Singapore, which is also the company’s Asia Pacific Commercial Headquarters, to accommodate more than 120 staff with support from the
Singapore Economic Development Board(EDB).
Zendesk’s
Asia Pacific (APAC) Commercial Headquarters and Chat Development Centrein
Singaporewas first established through the acquisition of Singaporean startup Zopim Technologies, specializing in Chat technology in 2014. Since the acquisition,
亚博
has grown its business recently experiencing a 40 percent year-over-year increase of paid customer accounts in
Singaporeto end
December 2016. The company currently boasts Lazada, FoodPanda,
British Council Singaporeand
Singapore Telecommunications Ltd(Singtel) as notable customers in
Singapore.
“Singapore is a key international market for us and our commercial headquarters in the APAC region. It's home to a highly skilled workforce that understands technology and embraces innovation,” said
Mikkel Svane, founder and CEO,
亚博
. “EDB’s support to expand Zendesk’s
Chat Development Centrein
Singaporerepresents our collective commitment to nurturing skills in this country and our continued investment in our business locally.”
As the
Chat Development Centreexpands,
亚博
will focus on hiring for its
Chat Researchand Development (R&D) team over the next few years, with roles distributed across the entire product development activity chain.
亚博
will continue to tap into deep engineering talent in
Singapore, exploring opportunities to partner with local universities and research institutes to complement its efforts in product innovation and commercialization.
“We are pleased that
亚博
is expanding and deepening its presence in
Singapore. By leveraging Singapore’s growing talent eco-system for Digital,
亚博
is able to push the boundaries of big data analytics to carry out end-to-end development of its Customer Relationship Management (CRM) software for a global clientele,” said Mr.
Kiren Kumar, assistant managing director at EDB. “We hope that this partnership will help inspire young Singaporeans about the transformational and scalable possibilities in the Digital sector, and support our drive to build an innovation-led economy.”
Zendesk’s expansion of its APAC commercial headquarters and
Chat Development Centrein
Singaporejoins four other
亚博
offices in the region- Zendesk’s
Asia Pacific Development Centrebased in
Melbourne, a Customer Experience Hub in
Manila, and sales offices in
Tokyoand Bengaluru. The APAC region is a key focus for
亚博
客户账户支付增长了35 /cent year-on-year to end
December 2016.
Zendesk’s Neighbor Foundation Programme
Apart from expanding its business activities in
Singapore,
亚博
is also stepping up its Corporate Social Responsibility (CSR) efforts, with the launch of the
Zendesk Neighbor Foundationin-region, partnering with the
Salvation ArmyandCycling Without Age(CWA) to support local community initiatives. As part of the launch, the
Zendesk Neighbor Foundationdonated trishaws to the local CWA team which works to break age barriers by pairing seniors with volunteer cyclists to share a bike ride.
“The launch of the
Singaporechapter of our global
Zendesk Neighbor Foundationand extension of the Cycling Without Age initiative continues our commitment to supporting the communities in which we operate and is a key aspect of the culture of Zendesk,” said
Tiffany Apczynski, VP public policy and social impact,
亚博
. “This year,
Zendesk Neighbor Foundationis planning to give approximately
$115,000in grants in
Singapore, and the local team has committed to 1,000 volunteer hours to support local causes.”
Modeled after Zendesk’s CSR program at its
San Franciscoheadquarters, the
Singaporecommunity volunteer hour commitments will focus on charities that promote workforce development and technical literacy, and improve education and professional development for underserved youth.
About
亚博
亚博
builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use
亚博
products. Based in
San Francisco,
亚博
has operations in
the United States,
Europe,
Asia,
Australia, and
南美. Learn more atwww.ying8.net.
Source:
Zendesk, Inc.
View source version on businesswire.com:http://www.businesswire.com/news/home/20170221006818/en/
Source:
Zendesk, Inc.