Email & Social Media

Surveys & Feedback

Retail/Ecommerce

<p>Note: This app requires that <a href="https://support.zendesk.com/hc/en-us/articles/203691146-Creating-and-using-customer-lists">customer lists</a> be enabled in your Zendesk Support account.</p>

<p>Help support team members manage and track all customer interactions from Zendesk Support and Mailchimp, all in one place. With the Mailchimp Activity app, team members can easily get a full picture on which email campaigns a customer has been sent and what actions they took with each campaign.</p>

<p>Get ahead of your customers’ questions and needs by going to them instead of waiting for them to come to you—making customer conversations more meaningful, personal, and productive.</p>

<p>With the Mailchimp Activity app, you can:</p>

<ul>
<li>View all email campaigns from Mailchimp that a Zendesk Support ticket requester has received.</li>
<li>View in-depth details of the actions the Zendesk Support ticket requester took with each Mailchimp campaign.</li>
<li>Manage the ticket requester&#39;s Mailchimp mailing list subscriptions.</li>
</ul>

<p>Also, make sure to check out the Mailchimp Campaign app. It lets you send email campaigns to targeted lists of customers, and proactively communicate and follow up with your customers.</p>

<h3>How Mailchimp works:</h3>

<p>More than 4 million people use Mailchimp to create, send, and track email newsletters. Create signup forms that match your brand’s look and feel, and send your subscribers product updates, event invitations, announcements, or editorial content.  Use our reports to improve your campaigns and learn more about your subscribers. Best of all? Mailchimp is free for lists of up to 2,000 subscribers.</p>

<p>By enabling this app, You agree to the <a href="//www.ying8.net/company/built-by-zendesk-agmt/">Built by Zendesk Terms of Use</a>.</p>


Mailchimp Activity

Send email campaigns directly from your Zendesk using Mailchimp

E-commerce & CRM

Starter Apps

<p>The official Zendesk integration for Shopify.</p>

<p>The Shopify app for Zendesk Support and Chat unites all your business and customer data by displaying critical Shopify information to your agents while they serve customers—without leaving Zendesk.</p>

<p>The application queries your Shopify store(s) to find the customer’s details and recent orders, giving your agents the right customer context at their fingertips, all within a unified workspace. Agents are also able to take action on these insights—processing refunds and cancellations, as well as instantly navigating to Shopify orders as needed. Empowering your agents to focus on the customer conversation, instead of spending their time toggling between systems.</p>

<p>Improve customer satisfaction with better conversations</p>

<ul>
<li><p>Solve chats and tickets faster with access to relevant customer data from Shopify, such as billing, shipping, and order information—all without leaving Zendesk.</p></li>
<li><p>Take action on your data and process common requests like refunds and cancellations, directly from the Support sidebar app.</p></li>
<li><p>Easily navigate to additional data in Shopify by clicking the Order ID.</p></li>
<li><p>Embed live chat to any Shopify-powered site to convert browsers into buyers, increase average order value, reduce cart abandonment, and improve customer satisfaction.</p></li>
</ul>

<p>By enabling this app, You agree to the <a href="//www.ying8.net/company/built-by-zendesk-agmt/">Built by Zendesk Terms of Use</a>.</p>

<p>This integration works for both Shopify and Shopify Plus.</p>


Shopify for Zendesk

Display customer and order details from Shopify

Compose & Edit

<p><a href="https://apps.sparkly.dev/marketplace-app-tables-banner-link"><img src="https://apps.sparkly.dev/marketplace-app-tables-banner-image" alt="Banner"></a><br>
<a href="https://apps.sparkly.dev/marketplace-app-tables-video-link"><img src="https://apps.sparkly.dev/marketplace-app-tables-video-image" alt="Watch the Tables app video"></a>  </p>

<h2>More control on the rich-content of your message</h2>

<p>Add tables to your messages in an easy way. Just click the table icon in the editor and select how many rows and columns you want your table to have.  </p>

<p>Place your mouse cursor in a table cell and you&#39;ll be able to alter the table by inserting and deleting rows and columns.  </p>

<h2>Ideal for all organizations using Zendesk Support</h2>

<p>Ideal for all organizations using Zendesk Support and would like to have more possibilities that copy-pasting tables.  </p>

<p>Built by Sparkly.<br>
Sparkly, Amsterdam, the Netherlands.  </p>

<p><a href="https://apps.sparkly.dev/marketplace-app-tables-footer-link"><img src="https://apps.sparkly.dev/marketplace-app-tables-footer-image" alt="Check out our website too"></a>  </p>


Tables

Collaboration

Productivity & Time-tracking

Collaboration Tools

<p><img src="https://i.imgur.com/EMCbBS9.png" alt="new slack to zendesk integration"></p>

<h4><strong>The Zendesk to Slack Integration brings all of your customer support interactions into a single place and help make customer service a team sport</strong></h4>

<ul>
<li><p>Create or Update Zendesk tickets within Slack</p></li>
<li><p>Receive real-time notifications on Zendesk tickets within Slack</p></li>
<li><p>Deploy Answer Bot in Slack to enable self service</p></li>
<li><p>Connect agents to experts with Side Conversations</p></li>
</ul>

<h4><strong>Simplify support workflows and collaboration</strong></h4>

<ul>
<li>With this integration, Slack users can create or update Zendesk tickets directly from within Slack</li>
</ul>

<p><img src="https://i.imgur.com/lwea9qn.gif" alt=""></p>

<h4><strong>Stay up to date with current activity</strong></h4>

<ul>
<li>Notify Slack Channels in real-time from Zendesk triggers</li>
</ul>

<p><img src="https://imgur.com/BVLGzSY.gif" alt=""></p>

<h4><strong>Scale support with self-service</strong></h4>

<ul>
<li>Deploy Answer Bot in Slack to help resolve commonly asked questions only escalating to an agent for more complex issue</li>
</ul>

<p><img src="https://i.imgur.com/BHAg67a.gif" alt=""></p>

<h4><strong>Connect Agents with Experts</strong></h4>

<ul>
<li>Enable Agents to connect with experts in Slack from within Zendesk via Side Conversations</li>
</ul>

<p><img src="https://imgur.com/djUnb4H.gif" alt=""></p>

<p>By enabling this app, You agree to the <a href="//www.ying8.net/company/built-by-zendesk-agmt/">Built by Zendesk Terms of Use</a></p>


Slack

View, create, and take action on support tickets from any Slack channel

IT & Project Management

Featured Apps

<p><a href="https://sweethawk.com"><img src="https://d1kz0yd1invg7i.cloudfront.net/marketplace/sweethawk-tm-banner.png" alt="SweetHawk"></a></p>

<h1>Give your helpdesk super powers!</h1>

<p>With this app you can install <strong>any or all</strong> of SweetHawk&#39;s 15 apps (and counting) with a single click, all bundled together <a href="https://sweethawk.com/super-suite-pricing">starting at only $10 per agent per month</a>.</p>

<p><img src="https://d1kz0yd1invg7i.cloudfront.net/marketplace/sweethawk-promises.png" alt="SweetHawk customer promises"></p>

<h1>About SweetHawk</h1>

<p>SweetHawk has been building apps for Zendesk <a href="https://sweethawk.com/about-us">since 2015</a>. Their first app, <a href="https://sweethawk.com/zendesk-calendar-app">Calendar</a>, was installed by dozens of businesses within weeks of release which inspired them to create more apps like <a href="https://sweethawk.com/zendesk-tasks-app">Tasks</a>, <a href="https://sweethawk.com/zendesk-reminder-notifications-app">Reminders</a> and <a href="https://sweethawk.com/zendesk-approvals-workflow-app">Approvals</a>, creating a <a href="/apps/support/sweethawk-super-suite/">Super Suite</a> of apps all complimenting each other to address larger use cases such as <a href="https://sweethawk.com/itsm-change-management-zendesk">ITSM change management</a>, <a href="https://sweethawk.com/zendesk-project-management">project management</a> and <a href="https://sweethawk.com/hr-human-resources">HR process automation</a>. Today, well over 100,000 agents use <a href="https://sweethawk.com/zendesk-apps">SweetHawk apps for Zendesk</a> every day.</p>

<p><a href="/marketplace/partners/sweethawk/"><img src="https://d1kz0yd1invg7i.cloudfront.net/marketplace/sweethawk-zendesk-apps.png" alt="SweetHawk&#39;s Zendesk apps"></a></p>

<p><img src="https://d1kz0yd1invg7i.cloudfront.net/marketplace/sweethawk-customers.png" alt="SweetHawk customers"></p>

<p><a href="https://sweethawk.com"><img src="https://d1kz0yd1invg7i.cloudfront.net/marketplace/sweethawk-tm-banner.png" alt="SweetHawk"></a></p>


SweetHawk Super Suite

Internal Help Desk

<p>PagerDuty&#39;s real time operations platform helps companies increase reliability and customer satisfaction by routing and escalating critical issues to the proper teams that can resolve the issue in a timely manner. As the acknowedgement, research and resolution process is happening, your customer facing team can stay up to date with the PagerDuty integration and provide updates to your customers.</p>

<h3>Get your team(s) involved in a flash</h3>

<p>Getting notified when tickets are created is critical for many organizations. With this integration, you can now use PagerDuty&#39;s rich scheduling and notification capabilities to make sure that your team(s) is responsive in resolving issues for your customers.</p>

<h3>Simple Integration</h3>

<p>The PagerDuty integration only takes a few minutes to configure, just sign into your PagerDuty account and you can begin interacting with PagerDuty from the Zendesk interface!</p>

<p>Sign up for a free 14 day trial <a href="https://www.pagerduty.com/sign-up/">here</a>!</p>


PagerDuty

<p>This is the default plan all existing apps have. You can change the description and name of this plan</p>


Default Plan

Notify and escalate critical issues and maintain visibility from Zendesk

<p>Productboard is the customer-centric product management platform that helps organizations get the right products to market, faster. Over 6,000 customer-driven companies use Productboard to understand what customers need, prioritize what to build next, and align everyone around their roadmap.</p>

<p>Productboard’s Zendesk integration helps bridge the product feedback gap between support and product teams. It ensures product managers prioritize the right features to work on next — features that address the real customer needs that are communicated to support teams.</p>

<p>Support teams working in Zendesk can easily send valuable user feedback, like feature requests or product pain points, to Productboard. Once in Productboard, product teams can identify critical product insights within this feedback and use them to prioritize what goes on the product roadmap.</p>

<p>To learn more about this integration, visit:</p>

<ul>
<li><p><a href="https://www.productboard.com/integrations/zendesk/">Productboard’s Zendesk integration page</a></p></li>
<li><p><a href="https://support.productboard.com/hc/en-us/articles/360056318634-Integrate-with-Zendesk">Productboard’s Zendesk integration support article</a></p></li>
</ul>

<p>Questions? Reach us at <a href="mailto:hello@productboard.com">hello@productboard.com</a>. We’d love to hear from you.</p>

<p>Interested in Productboard? <a href="https://www.productboard.com/pricing/">Start a free trial here</a>.</p>


Productboard

<p><strong>Improve CSAT and build brand confidence by equipping agents with accurate context for order-related inquiries. Reduce costs related to WISMO and WISMR by enabling agents to see order details and real-time statuses of outbound and return shipments for agents without leaving the Connect and Care app.</strong></p>

<p><img src="https://uploads-ssl.webflow.com/5d278e4646ba9e55d6c67475/6439ddf5fa6830a11eac6b26_zd-trackconnect-hero-2023.png" alt="Narvar Connect"></p>

<h3>Trusted by 1300+ of the world&#39;s leading brands, Narvar creates positive customer engagement beyond the &quot;buy&quot; button through branded order tracking, delivery notifications, returns, and exchanges.</h3>

<h3>Narvar&#39;s comprehensive post-purchase platform powers brands like Sephora, Lululemon, Gap, Levi&#39;s, Sonos, Home Depot, and Dyson – equipping them to deliver transparency, build trust, and grow customer lifetime value.</h3>

<h3>Use Narvar Connect and Care for:</h3>

<h4>Lower WISMO</h4>

<h6>* Allow customers to file a ticket directly from the Track page</h6>

<ul>
<li>Surface all order and shipment information directly in Zendesk from the Track page</li>
<li>Resolve up to 25% of cases by highlighting FAQ articles</li>
</ul>

<h4>Better CSAT</h4>

<h6>* Facilitate chat with live agents from the Track page with Zendesk web widget</h6>

<ul>
<li>Expedite order resolution in real-time</li>
<li>Build consumer confidence in your brand, increasing CSAT by up to 100 basis points</li>
</ul>

<h4>Faster resolution</h4>

<h6>* Access a 360 view of customer order and shipment information</h6>

<ul>
<li>Choose the support channels that work for your business: live agent chat, FAQ articles, and more</li>
<li>Decrease resolution time an average of 10% per order</li>
</ul>

<p><img src="https://uploads-ssl.webflow.com/5d278e4646ba9e55d6c67475/643d9ba64f349b0cd6bb849b_zd-connectcare-stats.png" alt="Narvar Statistics"></p>

<h2>Look up status of an outbound or return shipment.</h2>

<p>Assist customers and mitigate fraudulent claims by seeing delivery status, estimated delivery date, and when a return has already been initiated.</p>

<p><img src="https://uploads-ssl.webflow.com/5d278e4646ba9e55d6c67475/643d9ba891da9374e1d77588_zd-connectcare-quicklookup.png" alt="Narvar Quicklookup"></p>

<h2>Make it easier for consumers to get support</h2>

<p>Allow consumers to start a chat from the Narvar Track page. Deflect tickets with knowledge base articles, and offer contextual help.</p>

<p><img src="https://uploads-ssl.webflow.com/5d278e4646ba9e55d6c67475/643d9ba8acc9732579882794_zd-connectcare-chat.png" alt="Narvar Incident manager"></p>

<h2>For more information, contact you Narvar Customer Success Manager, or visit <a href="https://corp.narvar.com?utm_source=Partner&utm_medium=referral&utm_content=App_Listing&utm_campaign=Zendesk">narvar.com</a></h2>


Narvar Connect and Care

Faster answers, lower costs, happier customers.

<p>Teamviewer is the No.1 solution for remote support and desktop sharing regarding market share with over 1.5 billion installations worldwide, 20 million connected devices at any given time and translations in more than 30 languages.</p>

<p>With TeamViewer you can easily create a remote support session directly from your ticket in Zendesk to Windows, Mac, Linux and mobile devices Simply insert the created link into the ticket and send it to your customer. Once the customer goes online, he will appear in your TeamViewer service queue and you can instantly connect with a single click to his device For more information about using TeamViewer within Zendesk and a free trial please visit: <a href="https://www.teamviewer.com/en/integrations/Zendesk/">https://www.teamviewer.com/en/integrations/Zendesk/</a></p>

<p><strong>TeamViewer benefits at a glance</strong> </p>

<p>*<em>Multi Platform: *</em>Support for Windows, Mac, Linux, Android, iOS, Chrome, and Blackberry.</p>

<p><strong>Feature rich:</strong> Use all TeamViewer features including multi-monitor support, file transfer, chat, VoIP, video, customer management, setting policies, whiteboard, session recording, 24/7 access and many more.</p>

<p><strong>No configuration required:</strong> Works instantly behind any firewall and proxy.</p>

<p><strong>High performance:</strong> Intelligent connection routing and bandwidth usage for real time screen sharing even under bad network conditions.</p>

<p><strong>High security:</strong> TeamViewer utilizes RSA 2048 public/private key exchange, AES (256 bit) session encryption end to end, random passwords for one-time access, optional two-factor authentication, and access controls via trusted devices as well as black- and whitelists.</p>

<p>Please note that using TeamViewer with the Zendesk integration will require the latest TeamViewer version or being on subscription.</p>


TeamViewer Enterprise for Support

Easy and fast remote support and desktop sharing directly from your tickets!

Analytics & Reporting

Knowledge & Content

<h2>The official Stella Connect app for Zendesk.</h2>

<p>Stella Connect is the customer feedback and quality management platform built specifically for customer experience teams. Our intuitive platform makes it easy to harness agent-level customer feedback and deliver high impact coaching and QA programs, driving agent engagement and customer satisfaction.<br>
 With Stella Connect, you can capture agent-level performance insights and use them to: </p>

<ul>
<li>Gain visibility into service performance against the metrics that matter most to your team, from NPS and CES to agent-level CSAT<br></li>
<li>Streamline and enhance your Quality Assurance process, and combine QA with real-time customer feedback for deeper insight<br></li>
<li>Deliver in-the-moment coaching to help your agents perform at their best<br></li>
<li>Scale your team more cost-effectively with a platform that scales with you<br></li>
<li>Drive sales and reduce agent attrition - happier front-line teams make for happier customers<br></li>
<li>Power incentive and reward programs that keep your agents engaged and motivated<br></li>
<li>Run high impact service recovery programs to turn negative customer experiences into positives<br></li>
</ul>

<h2>Our Zendesk integration enables you to:</h2>

<ul>
<li>Set pre-defined rules to automatically send out feedback requests after tickets are solved<br></li>
<li>Include interaction tags from Zendesk in Stella Connect to enrich the agent-level feedback you receive<br></li>
<li>Link customer feedback within Stella Connect directly to Zendesk tickets for deeper, more actionable context </li>
<li>View your Stella Connect survey results in Zendesk Explore for flexible CSAT reporting<br></li>
<li>Create a service recovery workflow to make things right with customers after subpar service interactions<br></li>
<li>Import Zendesk tickets into Stella Connect to launch QA reviews off of customer interactions<br></li>
<li>View, play, annotate and score transcripts and recordings from Zendesk in Stella Connect </li>
</ul>

<p><a href="https://stellaconnect.com/2020/06/17/stella-connect-commercial/"><img src="https://stellaconnect.com/wp-content/uploads/2020/09/Stella_Connect-Video-Screen-.png" alt="Check out our quick product overview!"></a> </p>

<h2>We are proud to be used by brands that range from disruptive startups through to billion dollar public companies</h2>

<p>“In a hyper-growth startup, trying to scale a customer service operation and seeing around the corner is very hard. With Stella Connect, we can pinpoint exactly what works best—when we need more resources, different training, more coaching. We can measure performance on a more granular level.” Nick Martin, \u2028Head of Customer Experience at Harry’s </p>

<h2>Have questions?</h2>

<p>Our team is ready to help, reach out at partnerships@stellaconnect.com. We also regularly have webinars where we dive into all things CX, and our platform stellaconnect.com/events.</p>


Stella Connect

Empower frontline teams with real-time customer feedback, QA, and coaching

<p>Note: This app requires that <a href="https://support.zendesk.com/hc/en-us/articles/203691146-Creating-and-using-customer-lists">customer lists</a> be enabled in your Zendesk Support account.</p>

<p>Send email campaigns to targeted list of customers and proactively communicate and follow up with your customers. Connecting Zendesk Support and Mailchimp enables you to communicate with your customers in a way that’s more personal.</p>

<p>Anticipate your customers’ questions and needs by going to them instead of waiting for them to come to you—making customer conversations more meaningful, personal, and productive.</p>

<p>With the Mailchimp Campaign app, you can compose and send a variety of emails to a targeted segment of your customers, from within your Zendesk Support account. Specifically, you can:</p>

<ul>
<li>Start a new email campaign by selecting an existing Mailchimp email template or creating a new one</li>
<li>Select a list of customers from Zendesk Support to email</li>
</ul>

<p>Also, check out the Mailchimp Activity app to give your support team a list of all email campaigns delivered to a customer, right on the ticket page.</p>

<h3>How Mailchimp works:</h3>

<p>More than 4 million people use Mailchimp to create, send, and track email newsletters. Create signup forms that match your brand’s look and feel, and send your subscribers product updates, event invitations, announcements, or editorial content.  Use our reports to improve your campaigns and learn more about your subscribers. Best of all? Mailchimp is free for lists of up to 2,000 subscribers.</p>

<p>By enabling this app, you agree to the <a href="//www.ying8.net/company/built-by-zendesk-agmt/">Built by Zendesk Terms of Use</a>.</p>


Mailchimp Campaign

Send email campaigns directly from Zendesk Support using Mailchimp.

<p>TeamViewer is the No.1 solution for remote support and desktop sharing regarding market share with over 1.5 billion installations worldwide, 20 million connected devices at any given time and translations in more than 30 languages.</p>

<p>With TeamViewer you can easily create a remote support session directly from your chat in Zendesk to Windows, Mac, Linux and mobile devices. Simply insert the created link into the chat and send it to your customer. Once the customer goes online, they will appear in your TeamViewer service queue and you can instantly connect with a single click to their device. For more information about using TeamViewer within Zendesk and a free trial please visit: <a href="https://www.teamviewer.com/en/integrations/Zendesk/">https://www.teamviewer.com/en/integrations/Zendesk/</a></p>

<p><strong>TeamViewer benefits at a glance</strong> </p>

<p><strong>Multi-Platform:</strong> Support for Windows, Mac, Linux, Android, iOS, Chrome, and Blackberry.</p>

<p><strong>Feature rich:</strong> Use all TeamViewer features including multi-monitor support, file transfer, chat, VoIP, video, customer management, setting policies, whiteboard, session recording, 24/7 access and many more.</p>

<p><strong>No configuration required:</strong> Works instantly behind any firewall and proxy.</p>

<p><strong>High performance:</strong> Intelligent connection routing and bandwidth usage for real time screen sharing even under bad network conditions.</p>

<p><strong>High security:</strong> TeamViewer utilizes RSA 2048 public/private key exchange, AES (256 bit) session encryption end to end, random passwords for one-time access, optional two-factor authentication, and access controls via trusted devices as well as black- and whitelists.</p>

<p>Please note that using TeamViewer with the Zendesk Chat integration will require the latest TeamViewer version or being on subscription.</p>


TeamViewer Enterprise for Chat

Easy and fast remote support and desktop sharing directly from your chat!

<p>Conheça nossas soluções:</p>

<ul>
<li><p>Consultoria para melhores práticas: Quando você configura as soluções Zendesk com a Eteg você evita erros e economiza tempo, poupando recursos e esforço da sua equipe.</p></li>
<li><p>Indicação de aplicativos ideais e construção de apps personalizados: Entre as centenas de aplicativos Zendesk disponíveis, a Eteg seleciona especificamente para a sua empresa os que mais se encaixam com as suas demandas. Se necessário, entregamos um app customizado à sua necessidade, para que seu agente tenha todas as informações do seu cliente em uma única tela, agilizando as tomadas de decisões. A melhor experiência do seu agente resultará num melhor atendimento para os seus clientes.</p></li>
<li><p>Customização de relatórios: Entenda e aproveite melhor os seus dados. Transformamos as informações entregues pela Zendesk em relatórios customizados, para melhores previsões de resultados, facilidade no alcance de metas e maior eficiência operacional.</p></li>
<li><p>Migração de Dados: Os dados dos seu público são valiosos. A Eteg facilita o processo de transferência de informações dos seus clientes com eficiência e segurança.</p></li>
<li><p>Chatbot e Mensagens proativas: Somos especialistas em construir a melhor jornada para chatbot integrado ao Zendesk. A Eteg é parceira Botpress e a solução já é conectada ao Sunshine Conversations.</p></li>
<li><p>ezSend - Mensagens proativas no Zendesk: que tal enviar mensagens proativas no WhatsApp sem sair do Zendesk? Com o ezSend você pode, seha para conversar com um cliente (ezSend One), seja para envio em massa a diversos clientes (ezSend Many).</p></li>
</ul>


Eteg Technology

Eteg is a Premier Partner in LATAM that delivers solutions focused on productivity. We have developed technology for over 21 years to meet the needs of your business, in different customer profiles.

We have experience in CX consulting, implementation, integration, training and best practices for Zendesk solutions, working also with chatbots development and proactive messages for WhatsApp, with several projects implemented using Sunshine Conversations.

<p>Contactlab provides the leading engagement marketing platform for commerce-focused companies to develop successfully digital communication programs that enable personalized marketing to unlock demand and build lasting customer relationship. We enable brands to achieve a deeper understanding of customers, to deliver uniquely relevant messages at every touchpoint of the customer journey and to measure performances with real-time dashboards that display all the relevant data. We can do this because of the experience of our navigated professionals and our enterprise-grade platform, which is built with the highest security level, reliability, management, scalability. Our solutions enable brands to gain insights into the context of each customer and deepen the retail experience by delivering highly individualized digital contact plans across channels based on events, preferences and product lifecycle. Today, we work with more than 1000 clients in different industries across the world and serve most of the world-class brands in the Luxury and Fashion sectors.</p>


Contactlab

Since 1998 we enable brands to get the most out of their customer engagement strategies with our Marketing Cloud and our professional services. Our market-leading platform enables marketers to collect in a unique view and analyse customers’ actions (performed in any digital and off-line touchpoint); segment, plan and automate digital direct marketing campaigns; and deliver personalised communication through a multi-channel messaging solution, to build a one-to-one relationship with customers. Our professionals with more than 20 years of experience get the most from companies’ already-in-use-technology by conducting assessment analysis, building data-driven customer engagement programs and campaigns in full outsourcing that transform projects in success stories. 

<p>Spezialisiert in die Implementierung von Service Desk Systemen.</p>


Dizcon GmbH

IT Service Management Beratung mit über 13 Jahren Erfahrung

<p>We’ve been working as Zendesk consultants for a decade now and we love what we do. </p>

<p>A few reasons to work with us:</p>

<p>💪 Go from reactive to proactive!</p>

<p>😥 You stop worrying if everything is going to crash.</p>

<p>👀 Because you’re not sure your agents are seeing the right tickets.</p>

<p>📈 Get a breather by looking at the right metrics.</p>

<p>👾 Because I help you get rid of that backlog.</p>

<p>🎼  Reduce friction. Optimise. DO IT RIGHT!</p>

<p>⚙️ We hate repetitive tasks too.  </p>

<p>🧀 Cheezy, but we love what we do.</p>

<p>😊 Collect client feedback and increase CSAT.</p>

<p>🏅 We help you clean up.</p>

<p>💰 Save 20% per year on company spendings.</p>

<p>😍 More time, more money, less churn</p>

<p>We help enterprise companies deliver memorable Customer Experiences and I’m very grateful to have the opportunity to do so. </p>

<p>Get the &quot;8 Secret Tips To Help You Optimise Your Zendesk&quot; FREE Ebook <a href="https://www.dominiccx.com/8-tips-to-optimise-zendesk?utm_source=zendesk&utm_medium=zendesk&utm_campaign=8_tips">here</a></p>

<p>Get the &quot;10 Processes To Automate in Zendesk Ebook <a href="https://dominiccx.com/10-processes-to-automate">here</a></p>

<p>FREE 12h onboarding course with Zendesk methodology implemented by Zendesk for 1000+ projects <a href="https://dominiccx.com/register-for-onboarding-course">here</a></p>

<p><strong>If you are an existing user</strong> - We recommend starting out with an Account Healthcheck. <a href="https://www.dominiccx.com/blog/how-to-do-a-zendesk-account-health-check">This is how one would lood like</a>. With it, and along with your scope of work, we will be able to determine the level of effort I need to put into your project. 
As a bonus, I will point out some easy fixes to improve your processes. On me. If you bring it up, I will do it for free.</p>

<p><strong>If you&#39;re only starting out with Zendesk</strong>, I would like to know:
1. What is your business goal for using Zenedesk?
2. How would a successful implementation look like?
3. What did you do in the past?
4. How did you get here?</p>

<p>After a scoping call, I can translate your flows into Zendesk features and determine the level of effort for your project.</p>

<p><strong>We’ve built 50 apps</strong> for private and public accounts. I don’t work alone, I have a team of talented developers I work with. Depending on the app requirements and/or the technical specs of your data, I find the badass solution for you.  See the apps I&#39;ve uploaded below.</p>

<p>We also do <strong>Zendesk Sunshine</strong> - the new data sorting feature. Check out <a href="//www.ying8.net/apps/support/sunshine-assets-app/">my app</a>.</p>

<p><strong>We love customizing Guide experiences.</strong> This is hands on combining all of my experience - UX meets CX. If you need a sleek navigation and tips on how to deflect tickets, I have a lot of suggestions you could use. <a href="https://calendly.com/dominiccx/letsmeet/?month=2020-09">Book a call with me</a> and I’ll share some tips and tricks for free. My portfolio <strong><a href="https://www.dominiccx.com/blog/zendesk-guide-customization-examples">here</a></strong>.</p>

<p><strong>Reporting</strong> - Visualizing your data is key when seeing if your KPIs work, how your agents are performing, and where you need to improve. I cannot stress enough how important Zendesk Explore is for your Customer Satisfaction.</p>

<p>Check out my website for use cases and more CS googies.</p>


ROCA

Learn how to automate and make your processes efficient. Zendesk Experts based in Central Europe. Helping companies onboard, optimize & scale their customer service solutions in Zendesk. Slashing prices to help deal with energy crisis, stronger together 💪

<p><strong>5,000+</strong> companies have chosen Lotus Themes for their beautiful design, consistent performance, and ease of use. Even Zendesk hires us to improve their help centers. <a href="https://www.lotusthemes.com/pages/zendesk-case-studies?utm_source=zendesk-theme-marketplace&utm_medium=about-theme&utm_campaign=hudson">View case studies →</a></p>

<p><img src="https://lotusthemes.s3.us-west-2.amazonaws.com/marketplace/flatrock/companies.gif" alt="Lotus Themes clients"> </p>

<p><img src="https://lotusthemes.s3.us-west-2.amazonaws.com/marketplace/hudson/slide-1.png" alt=""></p>

<p><img src="https://lotusthemes.s3.us-west-2.amazonaws.com/marketplace/hudson/slide-2.png" alt=""></p>

<h4>See how you can get everything customized within 90 minutes</h4>

<p><img src="https://lotusthemes.s3.us-west-2.amazonaws.com/marketplace/hudson/hudson-branding.gif" alt="How to customize hudson theme"></p>

<p><a href="https://www.lotusthemes.com/pages/zendesk-guide-examples?utm_source=zendesk-theme-marketplace&utm_medium=portfolio&utm_campaign=hudson"><img src="https://lotusthemes.s3.us-west-2.amazonaws.com/marketplace/hudson/hudson-portfolio.png" alt="Hudson portfolio"></a></p>

<p><a href="https://zendeskthemes.zendesk.com/hc/en-us/sections/4410629535507-Formatting-Options?utm_source=zendesk-theme-marketplace&utm_medium=built-in-features&utm_campaign=hudson"><img src="https://lotusthemes.s3.us-west-2.amazonaws.com/marketplace/hudson/slide-3.png" alt="Article formatting options"></a></p>

<p><img src="https://lotusthemes.s3.us-west-2.amazonaws.com/marketplace/hudson/hudson-design.png" alt=""></p>

<p><img src="https://lotusthemes.s3.us-west-2.amazonaws.com/marketplace/hudson/hudson-features.png" alt=""></p>

<p><a href="//www.ying8.net/marketplace/partners/917/lotus-themes-zendesk-partner/"><img src="https://lotusthemes.s3.us-west-2.amazonaws.com/marketplace/common/reviews.png" alt=""></a></p>

<h4>Add more functionality with extensions</h4>

<p>Zendesk extensions are ready-made solutions that improve the self-service experience and overcome problems of the default help center.</p>

<ul>
<li><strong>Side navigation</strong>. Display categories, sections, and articles on inner pages.</li>
<li><strong>Table of Contents</strong>. Highlight titles of relevant sections as users scroll through articles.</li>
<li><strong>Alerts</strong>. Inform users with simple, customizable, and responsive notifications.</li>
<li><strong>Contacts widget</strong>. Show various options for contacting support with one click.</li>
</ul>

<p><a href="https://www.lotusthemes.com/collections/extensions?utm_source=zendesk-theme-marketplace&utm_medium=extensions&utm_campaign=hudson">See All Extensions →
</a></p>

<h4>Watch the video about our themes</h4>

<p><a href="https://youtu.be/jM00b2r_s3s"><img src="https://d2sz1e1f43ugtm.cloudfront.net/marketplace/youtube_cover.jpg" alt="Video of the extended out-of-the-box functionality"></a></p>

<h4>Contact us</h4>

<p><a href="mailto:hello@lotusthemes.com">hello@lotusthemes.com</a></p>

<p><a href="https://lotusthemes.zendesk.com/hc/en-us/requests/new?utm_campaign=hudson&utm_source=zendesk-theme-marketplace">Submit a request</a></p>

<p><a href="https://appt.link/sales-team-ls/sales-qualification-call?utm_source=marketplace&utm_medium=book-a-meeting&utm_campaign=hudson">Book a Zoom meeting</a></p>


Hudson

Lotus Themes, Zendesk partner

Developer

Standard


Hudson is a Zendesk theme that is perfect for a FAQ-Style Help Center because it features accordions in sections. This template is fresh, playful, and it is really fun to use.


<p><em>Dribble is one of the themes in our *</em>Sports Collection** - a set of bold and customizable themes for all kinds of sports clubs. Curious about the other themes in the Sports Collection? Take a look at <a href="//www.ying8.net/marketplace/themes/111/crawl-sport-collection/">Crawl</a>, <a href="//www.ying8.net/marketplace/themes/113/eleven-sport-collection/">Eleven</a> and <a href="//www.ying8.net/marketplace/themes/112/punch-sport-collection/">Punch</a>.*</p>

<h2>About the theme</h2>

<p>Unlike any other Zendesk theme, Dribble offers endless features for in-house customization. Zero coding, zero charge, maximum impact.</p>

<ul>
<li>Sync our design with your brand ID using the widest editor for no-code customization</li>
<li>Make your content more accessible with extensive out-of-the-box functionalities like promoted articles and recent searches</li>
</ul>

<h2>Endless, zero-code customization</h2>

<p>Your help center, your brand. Play around with different styles and designs to reflect your unique identity. Adapt colors, images, icons, fonts, and logos: our theme offers easy customization without coding.</p>

<p><img src="https://resources.premiumplus.io/hubfs/Zendesk%20Marketplace/11_sydney-customize.jpg" alt=""></p>

<p>This is what you get out of the box:</p>

<ul>
<li><strong>Header</strong>: 4 styles for each layout, sticky / non-sticky option </li>
<li><strong>Footer</strong>: 3 styles</li>
<li><strong>Homepage</strong>: different layout options for category boxes, promoted articles, recent searches, …</li>
<li><strong>Inner pages</strong>: multiple styles</li>
</ul>

<h2>Widest range of out-of-the-box options</h2>

<p>Save time and money with our extended out-of-the-box functionalities. Make your help center content more accessible with popular searches, promoted articles, recent activities, ‘articles in this section’, and so on.</p>

<h2>Great UX for every screen</h2>

<p>Whether your readers are using their phones, tablets or desktops to figure out the answers to their questions: our theme is optimized for every screen. Our intuitive design makes it easy for customers to find the answers to their questions in no time.</p>

<p><img src="https://resources.premiumplus.io/hubfs/Zendesk%20Marketplace/12_dribble-responsive.jpg" alt=""></p>

<h2>Clean, distinct design</h2>

<p>Your brand is unique, and so is your help center. Impress your customers with a clean, contemporary look based on modern design principles.</p>

<p><a href="https://cta-redirect.hubspot.com/cta/redirect/19858434/b75a9a4c-db56-479f-8494-e634b6776860"><img src="https://no-cache.hubspot.com/cta/default/19858434/b75a9a4c-db56-479f-8494-e634b6776860.png" alt=""></a></p>

<p>-</p>

<h3>Updates &amp; support</h3>

<p>Our themes are updated regularly to support new Zendesk features and capabilities.
Have any questions about this theme? <a href="https://premiumplus.io/contact?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">Feel free to contact us.</a></p>

<h3>… Or contact us for a custom theme</h3>

<p>Our custom themes offer a fully tailored help center to match your Brand ID. We’ll create a help center from scratch so you can profit from a unique design. Provide us with a mock-up, or we’ll make one for you. With 3 revision rounds included, we’re sure we’ll get it right.</p>

<p><a href="https://premiumplus.io/themes/zendesk-custom-themes?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">Find out more →</a></p>

<p>-</p>

<h3>About Premium Plus</h3>

<p>Premium Plus is your guide to a better customer experience. As a Master Partner of Zendesk, Aircall, and Certainly, we provide you with the right processes, tools, and setup to deliver the best possible service to your customers in no time. Anytime and anywhere.</p>

<p><a href="https://premiumplus.io?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">Find out more on our website →</a></p>

<p>-</p>

<h3>Have any questions?</h3>

<p>Feel free to <a href="https://premiumplus.io/contact?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">contact us</a> or <a href="https://calendly.com/irina-antonova">book a meeting with our experts</a>.</p>


Dribble Sports Collection

Premium Plus

A design for champions. Dribble is a basketball-inspired help center theme with far-reaching customization options. Change the colors to match your club and create the perfect self-service hub for your fans.

<p><em>Eleven is one of the themes in our *</em>Sports Collection** - a set of bold and customizable themes for all kinds of sports clubs. Curious about the other themes in the Sports Collection? Take a look at <a href="//www.ying8.net/marketplace/themes/111/crawl-sport-collection/">Crawl</a>, <a href="//www.ying8.net/marketplace/themes/110/dribble-sport-collection/">Dribble</a> and <a href="//www.ying8.net/marketplace/themes/112/punch-sport-collection/">Punch</a>.*</p>

<h2>About the theme</h2>

<p>Unlike any other Zendesk theme, Eleven offers endless features for in-house customization. Zero coding, zero charge, maximum impact.</p>

<ul>
<li>Sync our design with your brand ID using the widest editor for no-code customization</li>
<li>Make your content more accessible with extensive out-of-the-box functionalities like promoted articles and recent searches</li>
</ul>

<h2>Endless, zero-code customization</h2>

<p>Your help center, your brand. Play around with different styles and designs to reflect your unique identity. Adapt colors, images, icons, fonts, and logos: our theme offers easy customization without coding.</p>

<p><img src="https://resources.premiumplus.io/hubfs/Zendesk%20Marketplace/11_sydney-customize.jpg" alt=""></p>

<p>This is what you get out of the box:</p>

<ul>
<li><strong>Header</strong>: 4 styles for each layout, sticky / non-sticky option </li>
<li><strong>Footer</strong>: 3 styles</li>
<li><strong>Homepage</strong>: different layout options for category boxes, promoted articles, recent searches, …</li>
<li><strong>Inner pages</strong>: multiple styles</li>
</ul>

<h2>Widest range of out-of-the-box options</h2>

<p>Save time and money with our extended out-of-the-box functionalities. Make your help center content more accessible with popular searches, promoted articles, recent activities, ‘articles in this section’, and so on.</p>

<h2>Great UX for every screen</h2>

<p>Whether your readers are using their phones, tablets or desktops to figure out the answers to their questions: our theme is optimized for every screen. Our intuitive design makes it easy for customers to find the answers to their questions in no time.</p>

<p><img src="https://resources.premiumplus.io/hubfs/Zendesk%20Marketplace/12_eleven-responsive.jpg" alt=""></p>

<h2>Clean, distinct design</h2>

<p>Your brand is unique, and so is your help center. Impress your customers with a clean, contemporary look based on modern design principles.</p>

<p><a href="https://cta-redirect.hubspot.com/cta/redirect/19858434/82f5f239-4425-4b82-905b-3d26c2e91e3d"><img src="https://no-cache.hubspot.com/cta/default/19858434/82f5f239-4425-4b82-905b-3d26c2e91e3d.png" alt=""></a></p>

<p>-</p>

<h3>Updates &amp; support</h3>

<p>Our themes are updated regularly to support new Zendesk features and capabilities.
Have any questions about this theme? <a href="https://premiumplus.io/contact?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">Feel free to contact us.</a></p>

<h3>… Or contact us for a custom theme</h3>

<p>Our custom themes offer a fully tailored help center to match your Brand ID. We’ll create a help center from scratch so you can profit from a unique design. Provide us with a mock-up, or we’ll make one for you. With 3 revision rounds included, we’re sure we’ll get it right.</p>

<p><a href="https://premiumplus.io/themes/zendesk-custom-themes?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">Find out more →</a></p>

<p>-</p>

<h3>About Premium Plus</h3>

<p>Premium Plus is your guide to a better customer experience. As a Master Partner of Zendesk, Aircall, and Certainly, we provide you with the right processes, tools, and setup to deliver the best possible service to your customers in no time. Anytime and anywhere.</p>

<p><a href="https://premiumplus.io?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">Find out more on our website →</a></p>

<p>-</p>

<h3>Have any questions?</h3>

<p>Feel free to <a href="https://premiumplus.io/contact?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">contact us</a> or <a href="https://calendly.com/irina-antonova">book a meeting with our experts</a>.</p>


Eleven Sports Collection

A design for champions. Eleven is a football-inspired help center theme with far-reaching customization options. Change the colors to match your club and create the perfect self-service hub for your fans.

<p><em>Antwerp is one of the themes in our *</em>Commerce Collection** - a set of beautiful templates for commercial businesses. Curious about the other themes in the Commerce Collection? Take a look at <a href="//www.ying8.net/marketplace/themes/35/capetown-commerce-collection/">Capetown</a> and <a href="//www.ying8.net/marketplace/themes/31/paris/">Paris</a>.*</p>

<h2>About the theme</h2>

<p>Unlike any other Zendesk theme, Antwerp offers endless features for in-house customization. Zero coding, zero charge, maximum impact.</p>

<ul>
<li>Sync our design with your brand ID using the widest editor for no-code customization</li>
<li>Make your content more accessible with extensive out-of-the-box functionalities like promoted articles and recent searches</li>
</ul>

<h2>Endless, zero-code customization</h2>

<p>Your help center, your brand. Play around with different styles and designs to reflect your unique identity. Our theme offers easy customization without coding, so feel free to adapt colors, fonts and logos while choosing new icons and images from renowned stock libraries <a href="https://heroicons.com">heroicons</a> and <a href="https://undraw.co">undraw</a>. Or just bring your own designs!</p>

<p><img src="https://resources.premiumplus.io/hubfs/Zendesk%20Marketplace/11_antwerp-customize.jpg" alt=""></p>

<p>This is what you get out of the box:</p>

<ul>
<li><strong>Header</strong>: 4 styles for each layout, sticky / non-sticky option</li>
<li><strong>Footer</strong>: 3 styles</li>
<li><strong>Homepage</strong>: different layout options for category boxes, promoted articles, recent searches, …</li>
<li><strong>Inner pages</strong>: multiple styles</li>
</ul>

<h2>Widest range of out-of-the-box options</h2>

<p>Save time and money with our extended out-of-the-box functionalities. Make your help center content more accessible with popular searches, promoted articles, recent activities, ‘articles in this section’, and so on. Federated and multi HC search are also an option. Not had enough yet? Decide whether you want to enable Gather badges on profiles or even hide metadata.</p>

<h2>Great UX for every screen</h2>

<p>Whether your readers are using their phones, tablets or desktops to figure out the answers to their questions: our theme is optimized for every screen. Our intuitive design makes it easy for customers to find the answers to their questions in no time.</p>

<p><img src="https://resources.premiumplus.io/hubfs/Zendesk%20Marketplace/12_antwerp-responsive.jpg" alt=""></p>

<h2>Clean, distinct design</h2>

<p>Your brand is unique, and so is your help center. Impress your customers with a clean, contemporary look based on modern design principles.</p>

<p><a href="https://cta-redirect.hubspot.com/cta/redirect/19858434/ad050811-cc5b-4157-9534-c1a845fe70f2"><img src="https://no-cache.hubspot.com/cta/default/19858434/ad050811-cc5b-4157-9534-c1a845fe70f2.png" alt=""></a></p>

<p>-</p>

<h3>Updates &amp; support</h3>

<p>Our themes are updated regularly to support new Zendesk features and capabilities.
Have any questions about this theme? <a href="https://premiumplus.io/contact?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">Feel free to contact us.</a></p>

<h3>… Or contact us for a custom theme</h3>

<p>Our custom themes offer a fully tailored help center to match your Brand ID. We’ll create a help center from scratch so you can profit from a unique design. Provide us with a mock-up, or we’ll make one for you. With 3 revision rounds included, we’re sure we’ll get it right.</p>

<p><a href="https://premiumplus.io/themes/zendesk-custom-themes?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">Find out more →</a></p>

<p>-</p>

<h3>About Premium Plus</h3>

<p>Premium Plus is your guide to a better customer experience. As a Master Partner of Zendesk, Aircall, and Certainly, we provide you with the right processes, tools, and setup to deliver the best possible service to your customers in no time. Anytime and anywhere.</p>

<p><a href="https://premiumplus.io?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">Find out more on our website →</a></p>

<p>-</p>

<h3>Have any questions?</h3>

<p>Feel free to <a href="https://premiumplus.io/contact?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">contact us</a> or <a href="https://calendly.com/irina-antonova">book a meeting with our experts</a>.</p>


Antwerp Commerce Collection

Clear and uncluttered, Antwerp suits all kinds of industries by highlighting what makes them unique. Never outdated, it leaves a lasting impression of refined simplicity.

<p><em>Code Monkey is part of our *</em>Media collection*<em>, a set of specific themes focused on the entertainment, news, and app industry.</em></p>

<h2>About the theme</h2>

<p>Code Monkey is a fun theme to collect all technical information: from code documentation to technical guides, or API or complex app information. </p>

<p>Unlike any other Zendesk theme, the Code Monkey theme offers specific features for code display and documentation. Zero coding, zero charge, maximum impact. </p>

<ul>
<li>Sync our design with your brand ID using the widest editor for no-code customization</li>
<li>Make your content more accessible with extensive out-of-the-box functionalities like promoted articles and recent searches</li>
</ul>

<h2>Endless, zero-code customization</h2>

<p>Your help center, your brand. Play around with different styles and designs to reflect your unique identity. Adapt colors, images, icons, fonts, and logos: our theme offers easy customization without coding.</p>

<p><img src="https://resources.premiumplus.io/hubfs/Zendesk%20Marketplace/11_code-monkey-customize.jpg" alt=""></p>

<p>This is what you get out of the box:</p>

<ul>
<li>Syntax Highlighting for Code Blocks</li>
<li>Link to GitHub Repositories</li>
<li>Embed GitHub Gists</li>
<li>Sidebar with Article Outline and in-page linking to sections</li>
</ul>

<h2>Widest range of out-of-the-box options</h2>

<p>Save time and money with our extended out-of-the-box functionalities. Make your help center content more accessible with popular searches, promoted articles, recent activities, ‘articles in this section’, and so on.</p>

<h2>Great UX for every screen</h2>

<p>Our theme is optimized for every screen, no matter the device your readers are using to find their answer - phone, tablet, or desktop. Our intuitive design makes it easy for customers to find the answers to their questions in no time.</p>

<p><img src="https://resources.premiumplus.io/hubfs/Zendesk%20Marketplace/12_code-monkey-responsive.jpg" alt=""></p>

<h2>Clean, distinct design</h2>

<p>Your brand is unique, and so is your help center. Impress your customers with a clean, contemporary look based on modern design principles.</p>

<p><a href="https://cta-redirect.hubspot.com/cta/redirect/19858434/7bb45d76-bff9-453a-8c77-358786e4690f"><img src="https://no-cache.hubspot.com/cta/default/19858434/7bb45d76-bff9-453a-8c77-358786e4690f.png" alt=""></a></p>

<p>-</p>

<h3>Updates &amp; support</h3>

<p>Our themes are updated regularly to support new Zendesk features and capabilities.
Have any questions about this theme? <a href="https://premiumplus.io/contact?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">Feel free to contact us.</a></p>

<h3>… Or contact us for a custom theme</h3>

<p>Our custom themes offer a fully tailored help center to match your Brand ID. We’ll create a help center from scratch so you can profit from a unique design. Provide us with a mock-up, or we’ll make one for you. With 3 revision rounds included, we’re sure we’ll get it right.</p>

<p><a href="https://premiumplus.io/themes/zendesk-custom-themes?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">Find out more →</a></p>

<p>-</p>

<h3>About Premium Plus</h3>

<p>Premium Plus is your guide to a better customer experience. As a Master Partner of Zendesk, Aircall, and Certainly, we provide you with the right processes, tools, and setup to deliver the best possible service to your customers in no time. Anytime and anywhere.</p>

<p><a href="https://premiumplus.io?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">Find out more on our website →</a></p>

<p>-</p>

<h3>Have any questions?</h3>

<p>Feel free to <a href="https://premiumplus.io/contact?utm_source=partner&utm_medium=referral&utm_campaign=zendesk_marketplace&utm_partner=zendesk">contact us</a> or <a href="https://calendly.com/irina-antonova">book a meeting with our experts</a>.</p>


Code Monkey Media Collection

A colorful and fun design with a lot of expansion possibilities. The perfect theme for apps, SaaS platforms, and online tools that require rich documentation to gather all their technical information in a clear and organized way. And we even added some extra features, like a dark mode, code previews, and a GitHub integration.

<p><strong>Theme Documentation Cobalt</strong></p>

<p><strong>About the theme:</strong></p>

<p><strong>The Cobalt Theme Key features -</strong></p>

<ol>
<li>Custom Block Icons at the top and bottom of the home page</li>
<li>Custom hero image for the homepage and community homepage</li>
<li>Responsive web design</li>
<li>Set/Unset social media links</li>
<li>Block for the direct navigation to categories pages
and more.</li>
</ol>

<p><strong>In addition to this theme come with -</strong> </p>

<p>This theme includes the following settings in the theme UI customization admin area:
Translation You can turn the translation option check to use dynamic content translations.</p>

<p><strong>Colors</strong> (brand color, brand text color, background color, text color, link color).</p>

<p><strong>Fonts</strong> (select from a list of font families Zendesk Theming provides). You can use custom web fonts (Google fonts or on your own) for this you have to buy our Developer Edition theme because you need to have code access to use fonts.</p>

<p><strong>Brand</strong> You can add your company logo and can also add a favicon for them</p>

<p><strong>Footer Social Icon</strong> You can show/hide your social media icons and add links to your social media accounts. It is displayed in the footer of your help center.</p>

<p><strong>Custom Blocks</strong> Very useful and well designed interactive custom blocks on your homepage. It can be used to give links to various pages on your website and help center.</p>

<p><strong>More Resources</strong> Similar to the custom blocks. We created more resources in this special addition to provide you with more blocks for easier navigation.</p>

<p><strong>Images</strong> Add main Hero background image for desktop and also for the mobile and Tablet</p>

<p><strong>Search Settings</strong> Enable or Disable Instant Search, Scoped search in the knowledge base, and scoped search in community.</p>

<p><strong>Home Page Elements</strong> You can enable or disable recent activities to be shown on your home page - </p>

<p><strong>Article Page Elements</strong> You can enable or disable article page elements:- Show sidebar of the article in section page, Show author image, and name, show comments on articles, user can follow a specific article, show recently viewed articles, show related articles and social media sharing on articles.</p>

<p><strong>Theme Editions -</strong>
<strong>Standard Edition</strong>: USD (one-time cost with access to free upgrades to future versions -- minors and patches). The source code is not available in this edition. You will be able to change all important settings via admin UI.</p>

<p><strong>Developer Edition:</strong> USD (one-time cost with access to free upgrades to future versions -- minors and patches). The theme customization area allows the full source code via the &#39;Edit Code&#39; button. You will be able to change all important settings via admin UI.</p>


Cobalt

IT BYTES

The Cobalt Theme Key features -

1. Custom Block Icons at the top and bottom of the home page

2. Custom hero image for the homepage and community homepage

3. Responsive web design

4. Set/Unset social media links

5 Block for the direct navigation to categories pages

and more.


<p>Diziana Makem Liva is a fully responsive Zendesk® Guide Help Center Theme (templates); an elegant one.</p>

<p>It can be used by all kind of organizations -- Technology, Education, Tour &amp; Travels, Food, Startups, IT, Medical, Construction, Builder, Marketing, Startup, Fashion, Government, NGO, Not-For-Profit - Companies, Business or Organizations.</p>

<h4>Theme Editions</h4>

<ul>
<li>Standard Edition: USD 299 (one time cost with access to free upgrades to future versions -- minors and patches). The source code is not available in this edition. You will be able to change all important settings via admin UI.</li>
<li>Developer Edition: USD 339 (one time cost with access to free upgrades to future versions -- minors and patches). The full source code is available via &#39;Edit Code&#39; button in theme customization area. You will be able to change all important settings via admin UI.</li>
</ul>

<h4>Homepage Blocks Layout</h4>

<p><a href="https://diziana.s3.amazonaws.com/themes/makem-liva/MakemLiva-Homepage-Blocks.gif"><img src="https://diziana.s3.amazonaws.com/themes/makem-liva/MakemLiva-Homepage-Blocks.gif" alt=""></a></p>

<h4>Category/Section Template Single Column</h4>

<p><a href="https://diziana.s3.amazonaws.com/themes/makem-liva/MakemLiva-Category-Template-Single-Column.gif"><img src="https://diziana.s3.amazonaws.com/themes/makem-liva/MakemLiva-Category-Template-Single-Column.gif" alt=""></a></p>

<h4>Article Template Components</h4>

<p><a href="https://diziana.s3.amazonaws.com/themes/makem-liva/MakemLiva-Article-Template-Settings.gif"><img src="https://diziana.s3.amazonaws.com/themes/makem-liva/MakemLiva-Article-Template-Settings.gif" alt=""></a></p>

<h4>Purchase Includes</h4>

<ul>
<li>Theme License: Diziana Makem Liva Theme License for One (1) Zendesk Help Center or Brand.</li>
<li>Support: Ninety (90) days via <a href="https://support.diziana.com/hc/requests/new">email</a>.</li>
</ul>

<p><strong>Theme Features:</strong></p>

<ul>
<li>Custom Block Icons (on homepage) can be linked to anything; </li>
<li>Category Block Icons (on homepage) which can be used to list all guide categories</li>
<li>Knowledge base Tree (component that can be enabled on the homepage) -- simple list as well as accordion</li>
<li>Zendesk Gather Community Templates</li>
<li>Table of Content on article pages (optional -- can be enabled)</li>
<li>Admonitions (Note, Warning, Tips, etc.) -- configurable (colors, icons, etc.)</li>
<li>Responsive Tables in articles</li>
<li>Custom hero image for the homepage and community homepage</li>
<li>and more.</li>
</ul>

<p><strong>This theme is very adminable (configurable) from theme admin settings UI, and exposes the following settings. You can look at screenshots of settings to learn more.</strong></p>

<ul>
<li>Colors (brand color, brand text color, background color, text color, link colors, header/footer background/text colors)</li>
<li>Fonts (select from a list of font families Zendesk Theming provides). You can use custom web fonts (Google Font, or your own) in Developer Edition because you need to have code access to use custom fonts.</li>
<li>Search Field Placeholder text</li>
<li>Show/Hide Custom Blocks -- a set of icons on homepage that can be used to link with anything (article, category, section, a page on your website, any page on internet)</li>
<li>Manage Custom Block settings (change icon, change title, change link URL, use Dynamic Content for multiple language support, etc.)</li>
<li>Change icon (image or font-awesome), text, links of Custom Blocks</li>
<li>Show/Hide Categories on the homepage (learn about blocks); Category blocks are a set of icons which are generated from the list of categories in the Guide. Icons with categories can be associated using Dynamic Content, and editing code (requires developer license)</li>
<li>Set/Unset minimal header/footer</li>
<li>Manage header/footer links via Dynamic Content</li>
<li>Set/Unset social media links</li>
<li>Show/Hide author details/meta (name, avatar, date) on article pages</li>
<li>Show/Hide sidebar</li>
<li>Show/Hide Follow button in section or article pages</li>
<li>Multiple Language support -- all relevant settings are localizable via Dynamic Content</li>
<li>and more.</li>
</ul>

<p>Please see following screenshots to see all settings exposed by this theme, you may never need to edit code for most things. You can open each of following open in new tab to see larger version of the image.</p>

<p><a href="https://diziana.s3.amazonaws.com/themes/makem-liva/screenshots/23_diziana_theme_makem_liva-settings_1.png"><img src="https://diziana.s3.amazonaws.com/themes/makem-liva/screenshots/23_diziana_theme_makem_liva-settings_1.png" alt=""></a></p>

<p><a href="https://diziana.s3.amazonaws.com/themes/makem-liva/screenshots/24_diziana_theme_makem_liva-settings_2.png"><img src="https://diziana.s3.amazonaws.com/themes/makem-liva/screenshots/24_diziana_theme_makem_liva-settings_2.png" alt=""></a></p>

<p><a href="https://diziana.s3.amazonaws.com/themes/makem-liva/screenshots/25_diziana_theme_makem_liva-settings-3.png"><img src="https://diziana.s3.amazonaws.com/themes/makem-liva/screenshots/25_diziana_theme_makem_liva-settings-3.png" alt=""></a></p>

<p><strong>The Standard Edition only allows changes via settings panel; which works for most cases, and we have exposed a lot of settings for you. If you want full control, and want to do advanced customization, you need Developer Edition for advanced customization such as:</strong></p>

<ul>
<li>change layout of templates</li>
<li>use custom fonts (other than predefined list in theme settings)</li>
<li>add or remove features.</li>
</ul>

<p>It is recommend that you purchase Developer Edition so you have access to complete code, and you can do custmization by changing CSS/HTML/JavaScript wherever needed. That said, the Standard Edition provides all important settings, and if you just want to get started it&#39;s good enough.</p>

<p>Please feel free to <a href="https://support.diziana.com/hc/requests/new">reach out</a> for more information, or to ask any question (before or after purchasing the theme).</p>


Makem Liva

Diziana

Diziana Makem Liva is a fully responsive Zendesk® Guide Help Center Theme (templates). 

It can be used by all kinds of organizations -- Technology, Education, tours & travel, Food, Startups, IT, Medical, Construction, Builder, Marketing, Startup, Fashion, Government, NGO, Not-For-Profit - Companies, Business, or Organizations.

<h1>About the theme</h1>

<p><strong>About the theme -</strong> Sportspot is a fully responsive multipurpose Zendesk Help Center (Guide) theme. The theme is a perfect balance between style and performance. All the elements of the help center are arranged in a way that keeps navigation super easy. The theme comes with a large parallax image at the back of a floating search box at the centre of it all. It has a stunning full-screen layout with beautiful blocks and interactive design elements, which generate an airy and elegant feeling to the help center. It follows latest trends in web design and features a brand new layout with a long list of features.</p>

<p><strong>Theme features -</strong> Fully responsive – Our responsive themes for Zendesk Help Center are designed for all kinds of devices and all major browsers. Your customers will be able to use your Help Center on any device — either on a large desktop or on a small smartphone. We ensure that the themes are cross-browser and cross-device compatible.</p>

<p><strong>Custom Block Icons -</strong> Custom blocks are static links to any pages on your help center or your main website. It’s possible to change the link, icon, title, and description in each of them. You can hide a specific block or all of them in the theme settings and add more through customization.</p>

<p>This theme is somewhat configurable from the admin settings UI. You can look at the screenshots of the admin settings UI. If any bugs occur you get your problem fixed free of charge within 3 months after the purchase. You can contact us at any time after the theme purchase through ‘Email’ and get assistance.</p>

<p><strong>Custom Settings -</strong> This theme includes the following settings in the theme UI customization admin area: Colors (brand color, brand text color, background color, text color, link color). Fonts (select from a list of font families Zendesk Theming provides). You can use custom web fonts (Google fonts or on your own) for this you have to buy our Developer Edition theme because you need to have code access to use fonts. Brand You can add your company logo and can also add favicon for your theme. Images Add main Hero background image for desktop and also for the mobile and Tablet. Search Settings Enable or Disable Instant Search, Scoped search in knowledge base and scoped search in community.</p>

<p><strong>Home Page Elements:</strong> You can enable or disable recent activities to be shown in your home page.</p>

<p>(i) Main Heading Write your own main heading to be displayed over the Main Hero background image.
(ii) Search Panel Heading Write heading to be displayed above your search panel in the Main Hero home page.
(iii) Blocks Heading Write the heading for your custom blocks.
(iv) Show/ Hide Custom Blocks – a set of icons on the homepage that can be used to link with anything (article, category, section, a page on your website, any page on the internet). (v) Manage custom block settings (change icon, change title, change link URL, use Dynamic content for multiple language support, etc.)
(vi) Show/ Hide category block images on the homepage. You will need to buy the Developer edition license to associate icon with block or for standard license you have to contact the Zendeskshop. (vii) Show/ Unset Social Media Links on the Footer. You can set the URL of the social media link form the admin UI according to your need.</p>

<p><strong>Article Page Elements:</strong> You can enable or disable article page elements :- Show sidebar of article in section page, Show author image and name, show comments on articles, user can follow a specific article, show recently viewed articles, show related articles and social media sharing on articles.</p>

<p><strong>Section Page Elements:</strong> You can enable or disable to show that users can follow a specific section.</p>

<p>Search Field placeholder text.</p>

<p><strong>Footer Social Media:</strong> You can enable or disable the Social media link for footer bar :- This can enable you to redirect clients to your social media website. Multiple Language Support – all relevant settings are localized via Dynamic Content. Copyrights You can feature your own copyright claim on the footer of the theme.</p>

<p><strong>Theme Editions</strong> - 
<strong>Standard Edition:</strong> USD 249 (one-time cost with access to free upgrades to future versions -- minors and patches). The source code is not available in this edition. You will be able to change all important settings via admin UI.</p>

<p><strong>Developer Edition:</strong> USD 349 (one-time cost with access to free upgrades to future versions -- minors and patches). The full source code is available via the &#39;Edit Code&#39; button in the theme customization area. You will be able to change all important settings via admin UI.</p>


Sportspot

Sportspot is a fully responsive multipurpose Zendesk Help Center (Guide) theme. The theme is a perfect balance between style and performance. All the elements of the help center are arranged in a way that keeps navigation super easy. The theme comes with a large parallax image at the back of a floating search box at the center of it all. It has a stunning full-screen layout with beautiful blocks and interactive design elements, which generate an airy and elegant feeling to the help center.

亚博AnpassaZendesk

Hita服装公司

服饰

泰曼市

合作伙伴

hjälper挖掘atf

starkverksamhetengenmsamarbete

Tadine-handel直到nästaniv

亚博引导到Zendesk标记

亚博endeskferutvecklare

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