David Hall
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Total activity41
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Last activity
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Activity overview
Latest activity by David Hall-
David Hall创建了一个帖子,
How do I provide feedback for the ZIS Playground Beta?
How to give feedback? This Community forum is the best place to share your feedback, so other customers can join in the conversation and add their own perspectives. When you have feedback to give...
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David Hall创建了一个帖子,
How do I sign up for the ZIS Playground beta?
ZIS Playground is in open Beta, which means it's available to any Zendesk customer with a Support account on the Suite Growth plan or above, or Support Professional plan or above. ZIS Playground is...
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David Hall创建了一个帖子,
What is the ZIS Playground App Beta?
ZIS Playground is a “fiddle” or “pen” style tool for developers, so you can quickly learn to use Zendesk Integration Services capabilities, resources, and syntax. ZIS Playground is currently in ope...
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David Hallcommented,
Hi Amanda and Troy. A couple of options you might consider: - If your requirements are fairly simple (e.g. "all new Tickets with the tag "assign_to_sales" should create an Intercom Conversation wi...
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David Hallcreated an article,
ZIS connections now support more authentication methods
Announced on Rollout on November 29, 2022 November 29, 2022 This announcement includes the following topics: What is changing? Why is Zendesk making this change? What do I need to do? W...
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David Hallcommented,
No problem Megumi, thanks for clarifying. We don't have a specific timeframe for adding this feature, but I've captured your feedback and we will use it to help prioritise. In the meantime, you ma...
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David Hallcommented,
Hi Megumi, Thanks for reaching out to us, and I'm sorry it's taken us a while to come back to you. Are you still having this problem? If so, let's create a ticket so we can gather some specific de...
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David Hallcommented,
Hi Megumi, Thanks for your question. We don't have a GET endpoint for bundles at the moment, but we are certainly considering adding something like this. Could you please share some more details ab...
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David Hallcommented,
Hi Dan Ross, for ZIS-based integrations you can use the Succeed and Fail step types to log custom messages into the Integration Log (which is what the Salesforce integration is doing under-the-hood).
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David Hallcommented,
Hi Emil, sorry to hear you had some trouble getting started, and thank you for reaching out to let us know. I need to grab a few more details from you, and I'd also love to hear more about the ZIS ...