API Reference
Zendesk’s APIs are organized around REST. Our APIs have predictable resource-oriented URLs, accepts form-encoded request bodies, returns JSON-encoded responses, and uses standard HTTP response codes, authentication, and verbs.
如果你是新的REST api,看看theZendesk API quick start and theREST API glossary.
Run in Postman
To quickly get started with the Zendesk APIs, you can use the Zendesk Public Workspace on Postman. The collection includes all Zendesk APIs except the Sell and Sunshine Conversations APIs.
Capabilities
票务
Work with tickets, users and organizations and manage ticket workflows.
Support API JIRA Integration APICustom data
Connect and understand all your customer data wherever it lives.
Custom Objects API Profiles API Events APIConversations
Unify messages from every channel into a single conversation and build interactive experiences.
Conversations APIStatus
Get a list of active incidents and scheduled maintenance that may affect Zendesk availability.
Status APIEmbedding Zendesk
Web Widget (Classic)
Control data passed to and from the Web Widget (Classic)
Web Widget (Classic) APIExtending Zendesk
Apps
APIs to help you build apps for Zendesk Support, Sell and Chat
Apps Core API Apps Support API Apps Sell API Apps Chat APIIntegration Services
APIs and trigger events information for building integrations with Zendesk Integration Services (ZIS)
ZIS Configs API Connections API ZIS Inbound Webhooks API ZIS Links API ZIS Registry API Trigger events reference