Plans and pricing

Basic plans

Best-in-class ticketing system for managing emails

Zendesk Suite plans

Starting at$55/month

Compare plans

苏pport Team

苏pport Professional

苏pport Enterprise

Annual Subscription Term (per agent per month)

$19

$55

$115

Monthly Subscription Term (per agent per month)

$25

$69

$149

Ticket sharing between multiple Zendesk accounts

Manual

Automated

Automated

Conversation routing

Based on agent status and capacity

Based on agent status, capacity,and ticket priority

Based on agent status, capacity,ticket priority, and agent skill

Service Level Agreement (SLA) management

Multiple ticket forms

Conditional ticket fields

Guided mode

Pre-built analytics dashboards

Filters and interactivity

Data exports

Zendesk Benchmark

Refresh rate

24 hours

24 hours

24 hours

Live agent activity dashboard

Default view

Customizable views plus live agent status drill-in

*24/7 support in English only. 8x5 customer's local business hours for designated languages.

Explore the Zendesk Suite

Deliver conversational experiences across any channel with a complete service solution that is easy to use, and powerful at scale.

See Zendesk Suite plans

Try the full Zendesk experience

See how your business could connect with more customers, in more places.

Free Suite trial

Frequently asked questions, answered.

PURCHASE

TRIAL

GENERAL