Question
Who receives the invoice for a marketplace app? Can I change the recipient?
Answer
The app developer sends the invoices to the email address of the admin who purchased and installed the app. Contact the app developer for help updating invoice recipients.
2 Comments
Is this still accurate, or does Zendesk send the owner's email?
I'm installing an app that has a free trial, and it asks for payment info right away. In the Payments section on the installation page (in the Zendesk admin center), it's using the Zendesk Owner's email, and I can't change.
I have also tested it on my end and the email address of the owner will be the default email address for registering for a trial account.
Pleasesign into leave a comment.