How do I apply my promotional code/ coupon?
Be sure to confirm your billing cycle is set tomonthlywhen using your Zendesk for Startups promo code. Detailed walkthrough below:
To apply your code:
- Sign in to your Zendesk Suite trial instance.
- ClickBuy Zendesk Suitein the top-right corner.
- Choose the solution you need, either the "Zendesk Suite"or "Zendesk Support"only.
- Select the Suite plan type you need, eitherTeam, Growth, ProfessionalorEnterprise.
- Adjust the agent seat count and billing cycle at the bottom of the current screen and then chooseNext.
- ChooseApply a Promo Code.
- Enter your promo code and clickApply.
- Complete the checkout process.
Congrats!
If you are still waiting to be approved, feel free to create a trial account butDO NOTsubscribe and pick your plan. If you pick a subscription prior to receiving a code from us, this will remove you from participation as the program and itsbenefits may only be applied to new Zendesk accounts.
我可以改变my subscription during the 6 months I'm using the credits?
If you’d like toupgrade, the account owner may do so at any time viaAdmin Center > Subscription.
If you choose todowngrade, contactstartups@zendesk.com. Downgrading your subscription via dollar amount, product type, or agent countwill automatically void your current promotion on the account and you will be billed with the next invoice.
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