In this simple Explore recipe, you'll learn how you can use theBubble packchart type to give you a great visual indication of whereabouts in the world you are receiving Chat requests from.
What you'll need
技术水平:容易
Time required:5 minutes
- Zendesk Explore Professional or Enterprise
- Editor or Admin permissions (seeGiving agents access to Explore)
- Zendesk Chat
Creating the report
To create the report
- In Explore, click the reports icon () .
- In the Reports library, clickNew report.
- On the选择一个数据集page, clickChat>Chat - Engagement,然后单击Start report. The report builder opens.
- In theMetricspanel, clickAdd.
- From the list of metrics, chooseChats>Chats. Explore displays the total number of chats.
- In theColumnspanel, clickAdd.
- From the list of attributes, chooseChat visitor session>Chat country. Explore displays a table showing the number of chats for each country.
- From theVisualization type menu(), choose theBubble packchart type.
- Make sure to give your report a name, and save it.
Your report is finished. You can change the colors and style of the bubble pack chart from the chart configuration menu ().
2 Comments
Rob Stackhow is the font changed on Bubble Pack? Can't seem to find it in the usual 'chart config' menu.
As of the moment, we don't have an option to change the font for this Visualization type.
Pleasesign into leave a comment.