Question

What do I need to be aware of when changing the account owner? Could anything break?

Answer

Changing the owner of your Support account can cause some integrations to break. Many integrations are linked to an owner account for authorization. When you downgrade or remove the account, integrations linked to it may break. The most common example of this is the Facebook integration.

You can fix this by having the new account owner re-authorize the integration. For instructions on re-authorizing Facebook, see the article:Error: No new Facebook Pages available for identity.