Hello Zendesk Community!

我们兴奋地分享Zendesk opti补充道亚博on to sign up for SMS notifications on the Status page when service disruptions are impacting your Zendesk account.You can now choose to receive status notificationsvia email, SMS, or both.

Tell me more

TheZendesk Status pageallows customers to monitor the status of their own Zendesk subdomain(s).This change was made to build on our current email-based notification system to allow users to add an additional channel for notifications, based on their particular contact preference. Seethis announcementfor details.

What action is required?

If you would like to sign up for SMS notifications, please visit the following article for astep by step guideto configure your notification subscription. You can also subscribe directly from the Zendesk status page. Agents and admins have the option to subscribe from their Support account (see screenshot below).