Get subscribed sections only with api

6 Comments

  • Erica Girges
    Zendesk Developer Advocacy
    Hi Aazim!

    Yes you can just get thesubscribed to sections per user. You would just need to side load the sections data. If you're not familiar with side loading ourdocshave a detailed explanation and a pretty nifty demonstration.

    If you would like to request an API rate limit increase I can go ahead and pull you into a ticket to get that sorted for you. ️

    Best,

    Erica
    1
  • MOHMMAD AAZAM

    Thank youErica Girges

    0
  • Erica Girges
    Zendesk Developer Advocacy
    Glad to help! ️
    0
  • Josh

    We need to subscribe users to sections for them, and this seems to be blocked by the API. Why?

    0
  • Erica Girges
    Zendesk Developer Advocacy
    Hi Josh,

    You should be able to do that. I would verify thatthe agents subscribing the user to the section has then appropriate Help Center manager role.That would be the only requirement that could block it them from doing so.
    0
  • Josh

    Hi Erica,

    We found this would provide us back with a 401

    0

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