Change of behaviour: search default sort after clicking a header is asc and used to be desc
Hi all,
There was a change a few weeks ago in search results UI behavior. After clicking the headers, it added to the search line the following:
“order_by: created_atsort:asc"
But in the past, it used to add:order_by:created_atsort:desc
Can you please change it back to how it was, or support this request as a possible stronger feature:https://support.zendesk.com/hc/en-us/community/posts/4520217557018-Default-sort-for-search-results?input_string=Change%20of%20behaviour%20-%20search%20default%20sort
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Official comment
HiRom Hirsh,
Thank you for posting this. We recently made a change to the table which had this unintended change. We are currently working to bring the previous default order of sorting back. I will update this post again when it has been fixed.
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ThanksSalvador Vazquez! I and my team greatly appreciate the update - we hope to see this resolved soon.
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Any update yet?
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It's been more than a month since the issue occurred. It slows down the work and is just really irritating. When is it going to be fixed?
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Hey everyone, thanks for checking back in! I reached out to the PM in charge of this functionality and they informed me that the issue is a bit more complex than they initially thought. This is still actively being investigated and I'll be sure to share an update once we have more information to provide.
Thanks again for bringing this to our attention and appreciate your patience :)
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