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Χρήστος Νίτσας

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    Χρήστος Νίτσαςcommented,

    1. Agent guide
    2. Ticket basics
    3. Redacting ticket content

    Hi everyone!We got a weird case where the "Redact" option in Zendesk Agent Workspace doesn't help... :-( The attachment we want to redact appears in the quoted text of an incoming email, i.e. in th...

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