Elza
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Total activity8
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Last activity
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米ember since
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Following0 users
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Followed by0 users
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Votes3
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Subscriptions2
Activity overview
Latest activity by Elza-
Elzacommented,
Guys this seems like an issue to me - WHY Zendesk can't show me the data I need?? IF I search for these tickets manually - I do see tickets matching my filters EXIST during that time period that I ...
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Elzacommented,
@Gabriele, thanks for the response but unfortunately there is still no answer to my question. I know that if my agent adds the 3-rd party as CC - since that moment he will receive all public notifi...
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Elzacommented,
I want that when the "Third-party replies to ticket notifications" - all next public comments will be sent to this "third party". IN other words, when 3-rd party replies to the ticket - he should...