On-Demand: Adding and Managing End Users
Learn how to manage your end-users' experience.
This course has been archived
Find the updated course materials here:Identify the best way to manage your end users
30 minutes
Pre-recorded video
Description
Eager to build on your knowledge and optimize your Zendesk? In this feature deep dive for admins, you'll learn how to add and manage end users, whether you have only a few or thousands of customers. We include tips and best practices for ensuring the security of your Zendesk.
注意:如果你计划我们推荐这门课to take theZendesk Support Administrator Examas it covers a topic important to the exam.
Course Topics
‣ Add your end users individually and in bulk
‣Manage your end users' experience in Zendesk Support