Incremental Exports

Cursor-based export

              

               
# Cursor-based export, Initial requestcurlhttps://{subdomain}.zendesk.com/api/v2/incremental/tickets/cursor.json?start_time=1332034771\-v -u{email_address}:{password}# Cursor-based export, Subsequent requestscurlhttps://{subdomain}.zendesk.com/api/v2/incremental/tickets/cursor.json?cursor=MTU3NjYxMzUzOS4wfHw0NTF8\-v -u{email_address}:{password}
              

              

               
import("fmt""io""net/http")funcmain(){url:="https://example.zendesk.com/api/v2/incremental/tickets/cursor?cursor=&start_time=1332034771"method:="GET"req,err:=http.NewRequest(method,url,nil)iferr!=nil{fmt.Println(err)return}req.Header.Add("Content-Type","application/json")req.Header.Add("Authorization","Basic ")// Base64 encoded "username:password"client:=&http.Client{}res,err:=client.Do(req)iferr!=nil{fmt.Println(err)return}deferres.Body.Close()body,err:=io.ReadAll(res.Body)iferr!=nil{fmt.Println(err)return}fmt.Println(string(body))}
              

              

               
importcom.squareup.okhttp.*;OkHttpClientclient=newOkHttpClient();HttpUrl.BuilderurlBuilder=HttpUrl.parse("https://example.zendesk.com/api/v2/incremental/tickets/cursor").newBuilder().addQueryParameter("cursor","").addQueryParameter("start_time","1332034771");Requestrequest=newRequest.Builder().url(urlBuilder.build()).method("GET",null).addHeader("Content-Type","application/json").addHeader("Authorization",凭证.basic("your-email","your-password")).build();Responseresponse=client.newCall(request).execute();
              

              

               
varaxios=require('axios');varconfig={method:'GET',url:'https://example.zendesk.com/api/v2/incremental/tickets/cursor',headers:{'Content-Type':'application/json','Authorization':'Basic ',// Base64 encoded "username:password"},params:{'cursor':'','start_time':'1332034771',},};axios(config).then(function(response){console.log(JSON.stringify(response.data));}).catch(function(error){console.log(error);});
              

              

               
importrequestsurl="https://example.zendesk.com/api/v2/incremental/tickets/cursor?cursor=&start_time=1332034771"headers={"Content-Type":"application/json",}response=requests.request("GET",url,auth=('',''),headers=headers)print(response.text)
              

              

               
require"net/http"uri=URI("https://example.zendesk.com/api/v2/incremental/tickets/cursor")uri.query=URI.encode_www_form("cursor":"","start_time":"1332034771")request=Net::HTTP::Get.new(uri,"Content-Type":"application/json")request.basic_auth"username","password"response=Net::HTTP.start uri.hostname,uri.port,use_ssl:truedo|http|http.request(request)end
              

              

               
// Status 200 OK{"after_cursor":"MTU3NjYxMzUzOS4wfHw0Njd8","after_url":"https://{subdomain}.zendesk.com/api/v2/incremental/tickets/cursor.json?cursor=MTU3NjYxMzUzOS4wfHw0Njd8","before_cursor":null,"before_url":null,"end_of_stream":true,"tickets":[{"assignee_id":235323,"collaborator_ids":[35334,234],"created_at":"2009-07-20T22:55:29Z","custom_fields":[{"id":27642,"value":"745"},{"id":27648,"value":"yes"}],"description":"The fire is very colorful.","due_at":null,"external_id":"ahg35h3jh","follower_ids":[35334,234],"from_messaging_channel":false,"group_id":98738,"has_incidents":false,"id":35436,"organization_id":509974,"priority":"high","problem_id":9873764,"raw_subject":"{{dc.printer_on_fire}}","recipient":"[email protected]","requester_id":20978392,"satisfaction_rating":{"comment":"Great support!","id":1234,"score":"good"},"sharing_agreement_ids":[84432],"status":"open","subject":"Help, my printer is on fire!","submitter_id":76872,"tags":["enterprise","other_tag"],"type":"incident","updated_at":“2011 - 05-05T10:38:52Z","url":"https://company.zendesk.com/api/v2/tickets/35436.json","via":{"channel":"web"}}]}
              

Time-based export

              

               
curlhttps://{subdomain}.zendesk.com/api/v2/incremental/tickets.json?start_time=1332034771\-v -u{email_address}:{password}
              

              

               
import("fmt""io""net/http")funcmain(){url:="https://example.zendesk.com/api/v2/incremental/tickets?start_time=1332034771"method:="GET"req,err:=http.NewRequest(method,url,nil)iferr!=nil{fmt.Println(err)return}req.Header.Add("Content-Type","application/json")req.Header.Add("Authorization","Basic ")// Base64 encoded "username:password"client:=&http.Client{}res,err:=client.Do(req)iferr!=nil{fmt.Println(err)return}deferres.Body.Close()body,err:=io.ReadAll(res.Body)iferr!=nil{fmt.Println(err)return}fmt.Println(string(body))}
              

              

               
importcom.squareup.okhttp.*;OkHttpClientclient=newOkHttpClient();HttpUrl.BuilderurlBuilder=HttpUrl.parse("https://example.zendesk.com/api/v2/incremental/tickets").newBuilder().addQueryParameter("start_time","1332034771");Requestrequest=newRequest.Builder().url(urlBuilder.build()).method("GET",null).addHeader("Content-Type","application/json").addHeader("Authorization",凭证.basic("your-email","your-password")).build();Responseresponse=client.newCall(request).execute();
              

              

               
varaxios=require('axios');varconfig={method:'GET',url:'https://example.zendesk.com/api/v2/incremental/tickets',headers:{'Content-Type':'application/json','Authorization':'Basic ',// Base64 encoded "username:password"},params:{'start_time':'1332034771',},};axios(config).then(function(response){console.log(JSON.stringify(response.data));}).catch(function(error){console.log(error);});
              

              

               
importrequestsurl="https://example.zendesk.com/api/v2/incremental/tickets?start_time=1332034771"headers={"Content-Type":"application/json",}response=requests.request("GET",url,auth=('',''),headers=headers)print(response.text)
              

              

               
require"net/http"uri=URI("https://example.zendesk.com/api/v2/incremental/tickets")uri.query=URI.encode_www_form("start_time":"1332034771")request=Net::HTTP::Get.new(uri,"Content-Type":"application/json")request.basic_auth"username","password"response=Net::HTTP.start uri.hostname,uri.port,use_ssl:truedo|http|http.request(request)end
              

              

               
// Status 200 OK{"count":2,"end_of_stream":true,"end_time":1390362485,"next_page":"https://{subdomain}.zendesk.com/api/v2/incremental/tickets.json?per_page=3&start_time=1390362485","tickets":[{"assignee_id":235323,"collaborator_ids":[35334,234],"created_at":"2009-07-20T22:55:29Z","custom_fields":[{"id":27642,"value":"745"},{"id":27648,"value":"yes"}],"description":"The fire is very colorful.","due_at":null,"external_id":"ahg35h3jh","follower_ids":[35334,234],"from_messaging_channel":false,"group_id":98738,"has_incidents":false,"id":35436,"organization_id":509974,"priority":"high","problem_id":9873764,"raw_subject":"{{dc.printer_on_fire}}","recipient":"[email protected]","requester_id":20978392,"satisfaction_rating":{"comment":"Great support!","id":1234,"score":"good"},"sharing_agreement_ids":[84432],"status":"open","subject":"Help, my printer is on fire!","submitter_id":76872,"tags":["enterprise","other_tag"],"type":"incident","updated_at":“2011 - 05-05T10:38:52Z","url":"https://company.zendesk.com/api/v2/tickets/35436.json","via":{"channel":"web"}}]}
              

              

               
curlhttps://{subdomain}.zendesk.com/api/v2/incremental/ticket_events.json?start_time=1332034771\-v -u{email_address}:{password}
              

              

               
import("fmt""io""net/http")funcmain(){url:="https://example.zendesk.com/api/v2/incremental/ticket_events?start_time=1332034771"method:="GET"req,err:=http.NewRequest(method,url,nil)iferr!=nil{fmt.Println(err)return}req.Header.Add("Content-Type","application/json")req.Header.Add("Authorization","Basic ")// Base64 encoded "username:password"client:=&http.Client{}res,err:=client.Do(req)iferr!=nil{fmt.Println(err)return}deferres.Body.Close()body,err:=io.ReadAll(res.Body)iferr!=nil{fmt.Println(err)return}fmt.Println(string(body))}
              

              

               
importcom.squareup.okhttp.*;OkHttpClientclient=newOkHttpClient();HttpUrl.BuilderurlBuilder=HttpUrl.parse("https://example.zendesk.com/api/v2/incremental/ticket_events").newBuilder().addQueryParameter("start_time","1332034771");Requestrequest=newRequest.Builder().url(urlBuilder.build()).method("GET",null).addHeader("Content-Type","application/json").addHeader("Authorization",凭证.basic("your-email","your-password")).build();Responseresponse=client.newCall(request).execute();
              

              

               
varaxios=require('axios');varconfig={method:'GET',url:'https://example.zendesk.com/api/v2/incremental/ticket_events',headers:{'Content-Type':'application/json','Authorization':'Basic ',// Base64 encoded "username:password"},params:{'start_time':'1332034771',},};axios(config).then(function(response){console.log(JSON.stringify(response.data));}).catch(function(error){console.log(error);});
              

              

               
importrequestsurl="https://example.zendesk.com/api/v2/incremental/ticket_events?start_time=1332034771"headers={"Content-Type":"application/json",}response=requests.request("GET",url,auth=('',''),headers=headers)print(response.text)
              

              

               
require"net/http"uri=URI("https://example.zendesk.com/api/v2/incremental/ticket_events")uri.query=URI.encode_www_form("start_time":"1332034771")request=Net::HTTP::Get.new(uri,"Content-Type":"application/json")request.basic_auth"username","password"response=Net::HTTP.start uri.hostname,uri.port,use_ssl:truedo|http|http.request(request)end
              

              

               
// Status 200 OK{"count":1,"end_of_stream":true,"end_time":1601357503,"next_page":"https://example.zendesk.com/api/v2/incremental/ticket_events.json?start_time=1601357503","ticket_events":[{"id":926256957613,"instance_id":1,"metric":"agent_work_time","ticket_id":155,"time":"2020-10-26T12:53:12Z","type":"measure"}]}
              

Cursor-based export

              

               
# Cursor-based export, Initial requestcurlhttps://{subdomain}.zendesk.com/api/v2/incremental/users/cursor.json?start_time=1332034771\-v -u{email_address}:{password}# Cursor-based export, Subsequent requestscurlhttps://{subdomain}.zendesk.com/api/v2/incremental/users/cursor.json?cursor=MTU3NjYxMzUzOS4wfHw0NTF8\-v -u{email_address}:{password}
              

              

               
import("fmt""io""net/http")funcmain(){url:="https://example.zendesk.com/api/v2/incremental/users/cursor?cursor=&per_page=&start_time=1332034771"method:="GET"req,err:=http.NewRequest(method,url,nil)iferr!=nil{fmt.Println(err)return}req.Header.Add("Content-Type","application/json")req.Header.Add("Authorization","Basic ")// Base64 encoded "username:password"client:=&http.Client{}res,err:=client.Do(req)iferr!=nil{fmt.Println(err)return}deferres.Body.Close()body,err:=io.ReadAll(res.Body)iferr!=nil{fmt.Println(err)return}fmt.Println(string(body))}
              

              

               
importcom.squareup.okhttp.*;OkHttpClientclient=newOkHttpClient();HttpUrl.BuilderurlBuilder=HttpUrl.parse("https://example.zendesk.com/api/v2/incremental/users/cursor").newBuilder().addQueryParameter("cursor","").addQueryParameter("per_page","").addQueryParameter("start_time","1332034771");Requestrequest=newRequest.Builder().url(urlBuilder.build()).method("GET",null).addHeader("Content-Type","application/json").addHeader("Authorization",凭证.basic("your-email","your-password")).build();Responseresponse=client.newCall(request).execute();
              

              

               
varaxios=require('axios');varconfig={method:'GET',url:'https://example.zendesk.com/api/v2/incremental/users/cursor',headers:{'Content-Type':'application/json','Authorization':'Basic ',// Base64 encoded "username:password"},params:{'cursor':'',“per_page”:'','start_time':'1332034771',},};axios(config).then(function(response){console.log(JSON.stringify(response.data));}).catch(function(error){console.log(error);});
              

              

               
importrequestsurl="https://example.zendesk.com/api/v2/incremental/users/cursor?cursor=&per_page=&start_time=1332034771"headers={"Content-Type":"application/json",}response=requests.request("GET",url,auth=('',''),headers=headers)print(response.text)
              

              

               
require"net/http"uri=URI("https://example.zendesk.com/api/v2/incremental/users/cursor")uri.query=URI.encode_www_form("cursor":"","per_page":"","start_time":"1332034771")request=Net::HTTP::Get.new(uri,"Content-Type":"application/json")request.basic_auth"username","password"response=Net::HTTP.start uri.hostname,uri.port,use_ssl:truedo|http|http.request(request)end
              

              

               
// Status 200 OK{"after_cursor":"MTU3NjYxMzUzOS4wfHw0Njd8","after_url":"https://{subdomain}.zendesk.com/api/v2/incremental/users/cursor.json?cursor=MTU3NjYxMzUzOS4wfHw0Njd8","before_cursor":null,"before_url":null,"end_of_stream":true,"users":[{"active":true,"alias":"Mr. Johnny","created_at":"2009-07-20T22:55:29Z","custom_role_id":9373643,"details":"","email":"[email protected]","external_id":"sai989sur98w9","id":35436,"last_login_at":“2011 - 05-05T10:38:52Z","locale":"en-US","locale_id":1,"moderator":true,"name":"Johnny Agent","notes":"Johnny is a nice guy!","only_private_comments":false,"organization_id":57542,"phone":"+15551234567","photo":{"content_type":"image/png","content_url":"https://company.zendesk.com/photos/my_funny_profile_pic.png","id":928374,"name":"my_funny_profile_pic.png","size":166144,"thumbnails":[{"content_type":"image/png","content_url":"https://company.zendesk.com/photos/my_funny_profile_pic_thumb.png","id":928375,"name":"my_funny_profile_pic_thumb.png","size":58298}]},"restricted_agent":true,"role":"agent","role_type":0,"shared":false,"shared_agent":false,"signature":"Have a nice day, Johnny","suspended":true,"tags":["enterprise","other_tag"],"ticket_restriction":"assigned","time_zone":"Copenhagen","updated_at":“2011 - 05-05T10:38:52Z","url":"https://company.zendesk.com/api/v2/users/35436.json","user_fields":{"user_date":"2012-07-23T00:00:00Z","user_decimal":5.1,"user_dropdown":"option_1"},"verified":true}]}
              

Time-based export

              

               
curlhttps://{subdomain}.zendesk.com/api/v2/incremental/users.json?start_time=1332034771\-v -u{email_address}:{password}
              

              

               
import("fmt""io""net/http")funcmain(){url:="https://example.zendesk.com/api/v2/incremental/users?per_page=&start_time=1332034771"method:="GET"req,err:=http.NewRequest(method,url,nil)iferr!=nil{fmt.Println(err)return}req.Header.Add("Content-Type","application/json")req.Header.Add("Authorization","Basic ")// Base64 encoded "username:password"client:=&http.Client{}res,err:=client.Do(req)iferr!=nil{fmt.Println(err)return}deferres.Body.Close()body,err:=io.ReadAll(res.Body)iferr!=nil{fmt.Println(err)return}fmt.Println(string(body))}
              

              

               
importcom.squareup.okhttp.*;OkHttpClientclient=newOkHttpClient();HttpUrl.BuilderurlBuilder=HttpUrl.parse("https://example.zendesk.com/api/v2/incremental/users").newBuilder().addQueryParameter("per_page","").addQueryParameter("start_time","1332034771");Requestrequest=newRequest.Builder().url(urlBuilder.build()).method("GET",null).addHeader("Content-Type","application/json").addHeader("Authorization",凭证.basic("your-email","your-password")).build();Responseresponse=client.newCall(request).execute();
              

              

               
varaxios=require('axios');varconfig={method:'GET',url:'https://example.zendesk.com/api/v2/incremental/users',headers:{'Content-Type':'application/json','Authorization':'Basic ',// Base64 encoded "username:password"},params:{“per_page”:'','start_time':'1332034771',},};axios(config).then(function(response){console.log(JSON.stringify(response.data));}).catch(function(error){console.log(error);});
              

              

               
importrequestsurl="https://example.zendesk.com/api/v2/incremental/users?per_page=&start_time=1332034771"headers={"Content-Type":"application/json",}response=requests.request("GET",url,auth=('',''),headers=headers)print(response.text)
              

              

               
require"net/http"uri=URI("https://example.zendesk.com/api/v2/incremental/users")uri.query=URI.encode_www_form("per_page":"","start_time":"1332034771")request=Net::HTTP::Get.new(uri,"Content-Type":"application/json")request.basic_auth"username","password"response=Net::HTTP.start uri.hostname,uri.port,use_ssl:truedo|http|http.request(request)end
              

              

               
// Status 200 OK{"count":1,"end_of_stream":true,"end_time":1601357503,"next_page":"https://example.zendesk.com/api/v2/incremental/ticket_events.json?start_time=1601357503","users":[{"active":true,"alias":"Mr. Johnny","created_at":"2009-07-20T22:55:29Z","custom_role_id":9373643,"details":"","email":"[email protected]","external_id":"sai989sur98w9","id":35436,"last_login_at":“2011 - 05-05T10:38:52Z","locale":"en-US","locale_id":1,"moderator":true,"name":"Johnny Agent","notes":"Johnny is a nice guy!","only_private_comments":false,"organization_id":57542,"phone":"+15551234567","photo":{"content_type":"image/png","content_url":"https://company.zendesk.com/photos/my_funny_profile_pic.png","id":928374,"name":"my_funny_profile_pic.png","size":166144,"thumbnails":[{"content_type":"image/png","content_url":"https://company.zendesk.com/photos/my_funny_profile_pic_thumb.png","id":928375,"name":"my_funny_profile_pic_thumb.png","size":58298}]},"restricted_agent":true,"role":"agent","role_type":0,"shared":false,"shared_agent":false,"signature":"Have a nice day, Johnny","suspended":true,"tags":["enterprise","other_tag"],"ticket_restriction":"assigned","time_zone":"Copenhagen","updated_at":“2011 - 05-05T10:38:52Z","url":"https://company.zendesk.com/api/v2/users/35436.json","user_fields":{"user_date":"2012-07-23T00:00:00Z","user_decimal":5.1,"user_dropdown":"option_1"},"verified":true}]}
              

              

               
curlhttps://{subdomain}.zendesk.com/api/v2/incremental/organizations.json?start_time=1332034771\-v -u{email_address}:{password}
              

              

               
import("fmt""io""net/http")funcmain(){url:="https://example.zendesk.com/api/v2/incremental/organizations?start_time=1332034771"method:="GET"req,err:=http.NewRequest(method,url,nil)iferr!=nil{fmt.Println(err)return}req.Header.Add("Content-Type","application/json")req.Header.Add("Authorization","Basic ")// Base64 encoded "username:password"client:=&http.Client{}res,err:=client.Do(req)iferr!=nil{fmt.Println(err)return}deferres.Body.Close()body,err:=io.ReadAll(res.Body)iferr!=nil{fmt.Println(err)return}fmt.Println(string(body))}
              

              

               
importcom.squareup.okhttp.*;OkHttpClientclient=newOkHttpClient();HttpUrl.BuilderurlBuilder=HttpUrl.parse("https://example.zendesk.com/api/v2/incremental/organizations").newBuilder().addQueryParameter("start_time","1332034771");Requestrequest=newRequest.Builder().url(urlBuilder.build()).method("GET",null).addHeader("Content-Type","application/json").addHeader("Authorization",凭证.basic("your-email","your-password")).build();Responseresponse=client.newCall(request).execute();
              

              

               
varaxios=require('axios');varconfig={method:'GET',url:'https://example.zendesk.com/api/v2/incremental/organizations',headers:{'Content-Type':'application/json','Authorization':'Basic ',// Base64 encoded "username:password"},params:{'start_time':'1332034771',},};axios(config).then(function(response){console.log(JSON.stringify(response.data));}).catch(function(error){console.log(error);});
              

              

               
importrequestsurl="https://example.zendesk.com/api/v2/incremental/organizations?start_time=1332034771"headers={"Content-Type":"application/json",}response=requests.request("GET",url,auth=('',''),headers=headers)print(response.text)
              

              

               
require"net/http"uri=URI("https://example.zendesk.com/api/v2/incremental/organizations")uri.query=URI.encode_www_form("start_time":"1332034771")request=Net::HTTP::Get.new(uri,"Content-Type":"application/json")request.basic_auth"username","password"response=Net::HTTP.start uri.hostname,uri.port,use_ssl:truedo|http|http.request(request)end
              

              

               
// Status 200 OK{"count":1,"end_of_stream":true,"end_time":1601357503,"next_page":"https://example.zendesk.com/api/v2/incremental/ticket_events.json?start_time=1601357503","organizations":[{"created_at":"2018-11-14T00:14:52Z","details":"caterpillar =)","domain_names":["remain.com"],"external_id":"ABC198","group_id":1835962,"id":4112492,"name":"Groablet Enterprises","notes":"donkey","organization_fields":{"datepudding":"2018-11-04T00:00:00+00:00","org_field_1":"happy happy","org_field_2":"teapot_kettle"},"shared_comments":false,"shared_tickets":false,"tags":["smiley","teapot_kettle"],"updated_at":"2018-11-14T00:54:22Z","url":"https://example.zendesk.com/api/v2/organizations/4112492.json"}]}
              

              

               
curlhttps://{subdomain}.zendesk.com/api/v2/incremental/{incremental_resource}/sample.json?start_time={unix_time}\-v -u{email_address}:{password}
              

              

               
import("fmt""io""net/http")funcmain(){url:="https://example.zendesk.com/api/v2/incremental/tickets/sample?start_time=1332034771"method:="GET"req,err:=http.NewRequest(method,url,nil)iferr!=nil{fmt.Println(err)return}req.Header.Add("Content-Type","application/json")req.Header.Add("Authorization","Basic ")// Base64 encoded "username:password"client:=&http.Client{}res,err:=client.Do(req)iferr!=nil{fmt.Println(err)return}deferres.Body.Close()body,err:=io.ReadAll(res.Body)iferr!=nil{fmt.Println(err)return}fmt.Println(string(body))}