Configuring Guide settings
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What's my plan? You can manage your knowledge base configuration in Guide settings. You must be a Guide admin to work
What are the customer portal ticket statuses?
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问题是什么票状态displayed on the My activities help center page? Why are they not identical to the
Understanding Guide roles and privileges
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What's my plan? Support agents have Guide agent privileges by default. Support admins have Guide admin privileges. You
Guide resources
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Welcome to Zendesk Guide. This page contains resources to help you set up and use Guide. Select your plan to filter
How can I export my help center content?
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Question How can I export my help center content? How do I download my articles? How do I save my help center theme code
What is the difference between labels and tags?
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Question What is the difference between labels and tags? Answer Tags are words or combinations of words that you