Announcements
New features, fixes, and other important announcements
- 宣布intellige的扩张nt triage for native and social messaging
- Announcing administrative access to all Explore dashboards
- Announcing the general availability of custom objects
- Announcing changes to the trigger conditions and actions drop-down menus
- Announcing the ability to deploy triggers and automations from premium sandboxes to production
- Announcing co-location of live chat and ticket service data
- PM Roundtable on Salesforce Integrations Response from the Product Team
- Current and upcoming Zendesk betas
- Announcing the removal of Zendesk’s on-premises WhatsApp hosting
- Announcing an open beta for the new Explore data exporter
- Announcing: New Talk Partner Edition capabilities
- Announcing an upcoming enhancement to reply time SLAs for Messaging
- Announcing improvements to the views experience in Support
- Update: Announcing the social messaging app removal- 31st October
- Announcing redaction in side conversation child tickets
- Announcement: Optimize your Zendesk bot’s performance with intent suggestions
- Announcing visibility of all macros to admins in Admin Center
- Announcing insurance industry intents and other intent updates for intelligent triage and advanced bots
- September 2023 User Groups and Zendesk Community Events
- Best Practices to Optimize your Zendesk Messaging Experience Event Summary
- Announcing reply-time SLAs in messaging EAP
- Announcing managing article attachments in the media gallery
- Announcing new Talk Partner Edition functionalities
- Announcing social identities on the essentials card
- Announcing Guide semantic search for community posts
- Announcing improved messaging backend
- Announcing new agent permissions to manage other team members
- Announcing custom ticket field settings for the Messaging Web Widget and Zendesk SDKs
- Announcing new tools to migrate your Zendesk Support for Jira integration
- Announcing content blocks enabled by default in all articles
- 宣布intellige的扩张nt triage for native and social messaging
- Announcing administrative access to all Explore dashboards
- Announcing the general availability of custom objects
- Announcing changes to the trigger conditions and actions drop-down menus
- Announcing the ability to deploy triggers and automations from premium sandboxes to production
- Announcing co-location of live chat and ticket service data
- PM Roundtable on Salesforce Integrations Response from the Product Team
- Current and upcoming Zendesk betas
- Announcing the removal of Zendesk’s on-premises WhatsApp hosting
- Announcing an open beta for the new Explore data exporter
- Announcing: New Talk Partner Edition capabilities
- Announcing an upcoming enhancement to reply time SLAs for Messaging
- Announcing improvements to the views experience in Support
- Update: Announcing the social messaging app removal- 31st October
- Announcing redaction in side conversation child tickets
- Announcement: Optimize your Zendesk bot’s performance with intent suggestions
- Announcing visibility of all macros to admins in Admin Center
- Announcing insurance industry intents and other intent updates for intelligent triage and advanced bots
- September 2023 User Groups and Zendesk Community Events
- Best Practices to Optimize your Zendesk Messaging Experience Event Summary
- Announcing reply-time SLAs in messaging EAP
- Announcing managing article attachments in the media gallery
- Announcing new Talk Partner Edition functionalities
- Announcing social identities on the essentials card
- Announcing Guide semantic search for community posts
- Announcing improved messaging backend
- Announcing new agent permissions to manage other team members
- Announcing custom ticket field settings for the Messaging Web Widget and Zendesk SDKs
- Announcing new tools to migrate your Zendesk Support for Jira integration
- Announcing content blocks enabled by default in all articles