As an admin, there's a lot to manage within your Support instance. Sometimes this means that business rules aren't cleaned up regularly, macros aren't organized, and unused apps stack up. If you've had your Support instance for a long time, or just haven't focused on auditing before, this session is perfect for you. We'll cover:

• Auditing Zendesk users
• Organizing triggers & macros
• Reviewing marketplace apps
• Ongoing maintenance of a clean instance

We look forward to you joining us!