探索新Zendesk分析软件。亚博金属氧化物半导体t customers using our legacy Insights reporting software can start using Explore now. You can activate Explore if you see itin the Zendesk product tray. If you don't see Explore, contact your account manager.
Important:Insights has now
been removed for most customers. If you used Insights before, you'll now need tomove to Explore, thelatest generation of reporting for Zendesk products.
To get started, choose one of the following paths based on how you used Insights.
In Insights, I used only pre-built reports
- Set up Explore
- Start learning Explore
- Compare Insights to Explore
- Find the Explore pre-built dashboards
- Start removing Insights
In Insights, I used pre-built reports and custom reports
- Set up Explore
- Start learning Explore
- Compare Insights to Explore
- Find the Explore pre-built dashboards
- Decide which Insights reports you need
- Recreate and share reports in Explore
- Start removing Insights
If you have never used Insights and want to learn about Explore, seeGetting started with Zendesk Explore.
2 Comments
Hello,
Seems that we haven't received any announcement or missed it and now all of our reports do not exist. Is there a way we can retrieve our previous Insight reports and migrate them to Explore?
Hiitalerts, I've opened up a ticket so that one of the team can investigate this with you. Someone should contact you soon.
Pleasesign into leave a comment.