Fastpath:
Admin Center > Account > Billing > Subscription
After an admin submits asubscription request, the account owner orbilling adminhas to review the request before any changes are made. This topic describes how theaccount ownerorbilling adminof an eligible, sales-assisted account can review a subscription request and approve or reject it.
To review a subscription request
- InAdmin Center, click the账户icon () in the sidebar, then selectBilling > Subscription.
A summary of your current plan subscription appears.
- Click theRequeststab to see the subscription request.
The request includes the name of the admin who submitted the request and how long the request has been pending.
- ClickReview requestto see details about the request.
You’ll see a Request summary that shows the changes requested and the cost of the additions.
- To approve the request, clickUpdate subscription.
- To reject the request, clickReject.
Once you approve or reject the request, Zendesk recommends that you notify the admin who made the request to let them know what action you took.
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