20:37 UTC | 13:37 PT
We are happy to report that we have resolved the issues impacting Widget availability to contact Zendesk Support across Support, Chat, and Sell products. Please feel free to contact us using the Widget or any of the other available channels if you have any questions or concerns

18:54 UTC | 11:54 PT
We are happy to report that we have resolved the issues impacting Widget availability across Support, Chat, and Sell products. Please feel free to contact us using the Widget or any of the other available channels if you have any questions or concerns.

11:08 UTC | 04:08 PT
We have re-enabled the widget in the Chat product as of 03:58 PDT (10:58 UTC). If you don’t see it, please refresh your browser. We will provide an update on Sell tomorrow morning PDT. Thanks for your patience while we continue to work through this issue.

07:20 UTC | 00:20 PT
We discovered a glitch in our Chat product widget, and we have decided to take it down until our developers can amend the behavior. We hope to have it enabled again later today.

05:44 UTC | 22:44 PT
The widget in the Chat product has been restored as of 22:17 PDT (05:17 UTC). If you don’t see it, please refresh your browser. We will provide an update on Sell tomorrow morning PDT. Thanks for your patience while we continue to work through this issue.

23:13 UTC | 16:13 PT
The widget in the Support product has been restored as of 10:28AM PDT. If you don’t see it refresh your browser. We will provide an update on Sell and Chat tomorrow morning PDT.

15:50 UTC | 08:50 PT
The widget remains disabled on Support, Chat, Guide, Sell and Talk but remains accessible at support.zendesk.com. Please continue to reach out to us via email at support@zendesk.com if you need assistance. The next update will be posted when the remaining channels are restored.