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- Zendesk updates
Zendesk updates
Announcements about routine maintenance, scheduled downtime, and new Zendesk features.
Announcements
- ★Community event: How to deliver conversational experiences with the Agent Workspace
- ★Zendesk Community Event: Learn how to Maximize the impact of your CX org with Zendesk, featuring Inovalon and Virgin Pulse
- ★Announcing the updated Guide Knowledge Base dataset in Explore
- ★宣布一个统一的Requester field in tickets
- ★Announcing Google Analytics 4 for Help Center
- ★Announcing a 365-day limit for View Original Email
Release Notes
- ★Release notes through 2023-02-10
- Release notes through 2023-02-03
- Release notes through 2023-02-03
- Release notes through 2023-01-27
- Release notes through 2023-01-20
- Release notes through 2023-01-09
Service notifications
- ★Scheduled Maintenance - February 26, 2023 | Jira integration
- ★Scheduled Maintenance - February 28, 2023 | All Pods - Sell Mailman
- ★[UPDATED] Scheduled Maintenance - February 24 - 25, 2023 - Sunshine Custom Objects
- ★Scheduled Maintenance - February 18, 2023 | Multiple Pods - Zendesk Sunshine Platform - Profiles & Events API, Shopify for Zendesk integration
- Service Incident - February 15, 2023 - Chat & Messaging | All Pods - User profile missing email or being duplicate
- Service Incident - February 16th, 2023
What's New in Zendesk
- ★What's new in Zendesk: February 2023
- What's new in Zendesk: January 2023
- What's new in Zendesk: December 2022
- What's new in Zendesk: November 2022
- What's new in Zendesk: October 2022
- What's new in Zendesk: September 2022
Developer updates
- ★Announcing Ticket Metrics API change
- ★Announcing the removal of end user API endpoints in Support
- ★Introducing Pagination Changes - Zendesk API
- [BREAKING] ZCLI and ZAT no longer support custom hosts for testing
- ZIS connections now support more authentication methods
- Apps Support API: Custom Ticket Statuses