Ability to remove sending chatbot summaries by email

2 Comments

  • 이지훈

    HiLudo.

    You can disable "continuous conversations" by referring to the article below.

    https://support.zendesk.com/hc/en-us/articles/4408829095706

    -1
  • Ludo

    Hello, I already disable this, but chatbot still send all the summary after chat.

    This setup is just to allow client to receive chat after 10 min without answer by email and continue the conversation by email.

    0

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