The encoded_id in emails is not hidden enough

1 Comments

  • IVAN KATALINIC

    I agree with this ID having to be more hidden or even removed.

    It is absolutely jarring to see it at the footer of emails, even after removing the HTML and text footers from within Email settings, which I've done to remove the "This email has been sent using Zendesk..."

    Having switched from another Helpdesk solution to Zendesk just recently, we are sure to have some customers asking questions and expressing concern around future emails we'll be sending them just because of this encoded_id.

    It should be hidden or removed.

    0

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