Ramona F
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Activity overview
最新的交流tivity by Ramona F-
Ramona Fcommented,
Hi! Can someone from zendesk can confirm if this bug was solved? Zopim channel branding - Tickets created through Zopim are not currently aware of Zendesk brand. Again, we intend to correct that...
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Ramona Fcommented,
Hi Dawn! Any update regarding this topic? When we will be able to see the MIN/MAX/AVG chat concurrency per agent, per hour, along with other agent level attributes. Thank you!
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Ramona Fcommented,
Hi Dave! For a company where more than 95% of users are created via chat or incoming emails, these notification are a huge annoyance to us and to our customers. I really hope you will find a soluti...