Michael Amromin
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Recent activity by Michael Amromin-
Change an agent status for a messaging channel via API when Unified Agent Statuses are disabled
Hello, Can I change an agent status for a messaging channel via API when Unified Agent Statuses are disabled, like I can do it for voice channel (/api/v2/channels/voice/availabilities/{agent_id})
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Undocumented view conditions
Hello! Developing an app for one of our customer's I've noticed several view conditions existing in the views which are missed in the documentation. These are the following: received_from, sent_to...
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Is there any way to get url path or inside nav_bar app
My nav_bar app is available by the url like this: https://{subdomain}.zendesk.com/agent/apps/event-example-app/subdir Is there a chance to get path ("subdir" in the example) inside the app code. I'...
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Is manifest.json gaID supports Google Analytics 4
App marketplace provide developers an ability analyze how many visitors view app's detail page. To do this it's necessary to provide tracking ID in manifest.json Is Google Analytics 4 supported and...