Andy Hidalgo
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Last activity
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Activity overview
Latest activity by Andy Hidalgo-
Andy Hidalgocommented,
theirselves**
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Andy Hidalgocommented,
Hi Jupete Manitas One additional question, please! We are thinking to implement the placeholders to offer the option to change satisfaction score. However, we noticed that if an agent copies the sa...
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Andy Hidalgocommented,
Thank you so much for your swift reply!
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Andy Hidalgocommented,
Hi, We would like to track the number of people who turn their bad score into a good score, as we want to measure the impact of offering the option. Is there a way to do so? Number of customers who...