Michael Jagt
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Total activity20
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Last activity
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Member since
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Following0 users
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Votes4
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Activity overview
Latest activity by Michael Jagt-
Michael Jagtcommented,
Onur Okutan We have the Support SDK which I believe is the same as the Messenger SDK? (As you definitely know, nobody understands all your 17 different SDKs) and we are not getting the option for m...
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Michael Jagtcommented,
Mick O'Donnell You've mentioned back in 2021 and 2022 that this was high priority on your roadmap and that it would be released in 2022. Now we're closing 2023 and it's still not there - what is go...
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Michael Jagtcommented,
Haha Hiedi Kysther, they just replied back to me with the exact same reply as the 5 other support agents. Telling me to enable Messaging routing which I have already enabled. They even confirmed in...
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Michael Jagtcommented,
Zendesk support is by far the most abysmal support I have ever seen Joyce can you please help us here..?
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Michael Jagtcommented,
Joyce can you check the above. Your support team offers 0 help here and don't know why or care to escalate or reply to messages.
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Michael Jagtcommented,
Currently experiencing a huge problem with Zendesk and I hope someone here can help us.I have enabled automatic routing of tickets with a capacity of 1 email, 1 messaging and 1 phone. But if you ha...
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Michael Jagtcommented,
This feature flag is bugged - has no effect.
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Michael Jagtcommented,
How do I set up a trigger/automation that tags missed calls?
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Michael Jagtcommented,
这100%是必须的。你能(产品团队)pl吗ease move this up to be implemented asap?
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Michael Jagtcreated a post,
Make Web Widget show conversation history
How do you set up the Messaging (Web Widget) so that the customers once logged in can see their conversation history?It looks like it just continues in one eternal chat that never closes for the cu...