Cory Truesdell
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Activity overview
Latest activity by Cory Truesdell-
Cory Truesdellcommented,
+1 for this feature. I recently made a significant change to the way we category incidents and would love to go back and bulk-edit the old ones to match the new format.
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Cory Truesdellcommented,
问题——如果一个代理飞行通过门票在guided mode and a customer replies to a ticket they've previously been assigned to, will that ticket jump to the front of the line for that assigned...