公开的推特提到没有创造a ticket in Zendesk
1
Issue symptoms A public tweet containing your Twitter account's user name did not automatically create a ticket. Resolution
About messaging channels for the Zendesk Agent Workspace
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What's my plan? Fastpath: Admin Center > Channels > Messaging and social > Messaging Note: You must
Sending automatic responses to social messages
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22
What's my plan? If you have added Facebook Messenger, Twitter DM, WhatsApp, LINE, or WeChat
Social and third-party messaging resources
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What's my plan? In this article, we’ll provide a list of help center and developer documentation resources to help you
Adding Twitter DM channels to the Zendesk Agent Workspace
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What's my plan? Fastpath: Admin Center > Channels > Messaging and social > Messaging Tip: You
Setting up your Twitter channel
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9
What's my plan? Fastpath: Admin Center > Channels > Messaging and social >