Using autoreplies with articles for web forms
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What's my plan? Attention: Zendesk has renamed our bot capabilities. Answer Bot is now Zendesk bots, Flow
Using autoreplies in email notifications
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What's my plan? Attention: Zendesk has renamed our bot capabilities. Answer Bot is now Zendesk
哪个用户被分配给机票when it's solved through autoreplies?
Question When autoreplies solve a ticket, which of my agents gets assigned to it? Answer Autoreplies bypass the requirement
What happens when I run out of Answer Bot resolutions?
Question What happens when I run out of resolutions? Answer When you use all of your allotted resolutions in a billing
How can I change the name of my bot in the messaging widget?
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Question How can I change the name of my bot in the messaging widget? Answer Follow the steps below to customize
Viewing and managing your Autoreply settings
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What's my plan? Tip: Zendesk has renamed our bot capabilities. Answer Bot is now Zendesk