Powered by state-of-the-art AI and a worldwide community of translators, Unbabel delivers translation at enterprise scale. We help you serve customers in any language, with fast, native-quality translations of your customer support tickets in Zendesk.

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Key Benefits- Unbabel combines artificial and human intelligence to bring you native-quality translations, consistently outperforming machine translation engines.

• Boost your CSAT scores by helping your global customers in their own language.

• Major global brands use Unbabel to deliver long-term customer success strategy globally and innovate at enterprise standards.

• Scale your multilingual support at lower cost. We can handle peak-season volumes and help you cover long-tail languages – no matter where you're based or which agents are on shift.

• Build a more effective, scalable, and flexible team by recruiting your agents for their support skills, not their languages.

Key Features

• Unbabel just goes with your Zendesk workflow, allowing you to provide comprehensive multilingual coverage without changing your current support processes.

• Our domain localization and glossary features ensure that you sound like yourself — and like a native — in every language.

• Unbabel is fully GDPR compliant, automatically detecting and redacting sensitive data to protect your customers' privacy.