Zendesk Marketplace
What is the Zendesk Marketplace?
Zendesk Marketplaceis a place to discover and install apps and bots for Zendesk Support (including Messaging), Zendesk Sell or Zendesk Chat, as well as themes for Zendesk Guide.
的re are several types of apps, bots, and themes available in the Zendesk Marketplace:
Public apps: Public apps are built with theZendesk App frameworkand can be installed directly from theZendesk Marketplace. Public apps can be offered free of charge, or can be set up as apaid app.
Integration apps: Integration apps are integrations built using ourREST API,一般来说,生活在一个第三方产品。的se apps are discoverable in the Zendesk Marketplace, but don't have components that can be installed in a Zendesk product.
Bots: Bots are integrations with third-party bots that can replace Answer Bot to be first responders of any channels customers want. They are free to install from the Marketplace.
Marketplace themes: Marketplace themes are custom themes offered by Zendesk or third party developers. They modify the look and layout of a help center. They can be offered free of charge, or set up as a paid theme with an option for a 14-day trial.
As part of Zendesk’sTechnology Partner Program, Solutions Architect consultation may be offered to you as part of your assigned tier benefits. Technology partners can submit the request for consultation from withinPartner Connect.
Publishing your app in the Zendesk Marketplace
By now, you've either already created an app or are considering building one. The steps below guide you through the process of publishing your app and becoming a Zendesk Marketplace partner.
Set up payment options(if applicable)
Publishing your theme in the Zendesk Marketplace
的following steps guide you through the process of publishing your Guide themes and becoming a Zendesk Marketplace partner.
Publishing your bot in the Zendesk Marketplace
的following steps guide you through the process of publishing your Bots and becoming a Zendesk Marketplace partner.