Guide managers can disable the community in the help center. When it is disabled, users no longer see the community or have access to it.
When disabled, the community is still visible to you when you preview your theme (seePreviewing your theme). This enables you to prepare the community template in your theme and preview it before enabling the community for users.
To disable the community
- In Guide, click theSettings(
) icon in the sidebar, then selectGather settings. - DeselectActivate community.
- ClickSave.
You can restore the community by selecting theActivate community复选框。
2 Comments
How can I preview the help center with the community portion disabled to see how it all looks? I only want the Help Center, but not the community
When you disable Gather within the Guide settings, it will make the Community portion not visible for end-users in the live version of your Help Center. For agents and Guide managers it will still be visible while editing, in the event you'd like to re-activate again.
If you really want to remove the community link completely. You'll want to navigate to our Guide Theme settings and edit your theme code to remove the following code as shown in the screenshot below:
Remove the following line from your header.hbs template:
I hope that helps. Thank you!
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