The default language is the language that end-users see in your help center by default. Your help center default language is initially set to English, but you can change the default language. You can set a default language for your help center that's different than the default language for the agent interface in the Admin Center
You must be a Guide admin to set the default language for your help center.
对你的帮助中心设置默认语言
Your help center default language is initially set to English. You can change the default language.
You can choose from all of theGuide supported languagesand most of thelanguages that are available by request, some of which have crowd-sourced translations. If you choose a supported language, text that appears in the help center by default (for example, "search" and "comments"), will appear in that language. If you choose a language that is not supported, default text will appear in that language only if there are crowd-sourced translations.
If you have enabled multiple languages for your help center, you can change the default language to any of the languages you have enabled (seethe next section).
To set your help center default language
- In Guide, click theSettingsicon () icon in the sidebar, then clickLanguage settings.
- Click theLanguagedrop-down, then select a language.
You can scroll or search the list. You can choose from all of theGuide supported languagesand most oflanguages that are available by request, some of which have crowd-sourced translations.
- ClickSave.
Changing your help center default language with multiple languages enabled
If you'veconfigured multiple languages for your help center, you can change your help center default language to any of the languages you've enabled. To understand when the default language is used, seeUnderstanding how the default language setting works with translated content.
To change your default language with multiple languages enables
- In Guide, click theSettingsicon () icon in the sidebar, then clickLanguage settings.
- Click the options menu beside the language you want to set as default, then selectSet as default.
- ClickUpdate.
Understanding how the default language settings works with translated content
The language that a user sees in your help center is based on defaulting to the following, in order of preference:
- The language specified in the URL of the page the user is currently on (if present)
- The language set for the user's current active session
- The language preference set in the user's user profile
- The preferred language of the user's browser
- Other compatible languages specified by the user's browser
If the help center is unable to match any of these languages, then the user is directed to thedefault language of your help center.
For more information about how translated content appears, seeUnderstanding how translated content is displayed in your help center.
1 Comments
Hi,
I'm currently looking into the language settings of Guide.
Is it possible to add an Icon for each language in the language selector?
Thank you in advance.
Marius
Pleasesign into leave a comment.