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If you supportmultiple brands, you can associate a brand with the Facebook Page or Pages you are monitoring.

Tickets created through Facebook will have the brand that you associated with your Facebook Page. If you change brand for a Facebook Page, any new tickets will have the updated brand, but any existing tickets not be updated.

The number of Facebook pages you can supportdepends on your plan type, and the number is per account, not per brand.

To set brand for a Facebook page

1. InAdmin Center, click theChannelsicon () in the sidebar, then selectMessaging and social > Facebook Pages.
2. If you haven't already done so, to add the Facebook page you want to monitor. For more information, seeSetting up your Facebook channel.
3. 在Facebook页面上,单击Edit.

   

4. Select aBrandfrom the drop-down menu, then clickUpdate page settings.