After you create your help center, you can change the name displayed to users. For example, if your help center is linked from your company website, you might want to change the name to reflect the fact that it is a help center, separate from your website or support portal. You might also want to use the name that your customers use to refer to your help center, for example Support, Help, Documentation, or Tutorials.
The help center name is an identifier that appears invarious placeson the help center pages and does not affect the URL of the help center.
You must be a Guide admin to change the name of your help center.
Where the help center name appears
- Header: The header is the most prominent location in which the name appears to your users and can be used to differentiate your help center from the rest of your website.
- Footer: The help center name appears in the lower left corner of the help center footer.
- Breadcrumb link: The help center name appears in the breadcrumb navigation link at the top left of each help center page.
Updating the help center name
If you have a localized help center, you can also change the name of your help center for other languages.
To update the name of your help center for your default languages
- In Guide, click theSettings(
) icon in the sidebar, then selectLanguage settings. - Beside your default language, enter the name you want displayed for your help center inHelp Center name.
- At the top of the settings page, clickSave.
The new name appears on your help center.
To update the name of your help center for additional languages
- In Guide, click theSettingsicon () in the sidebar, then selectLanguage settings.
- Beside each language you've enabled, enter the name you want displayed for that localized help center inHelp Center name.Note:If you do not see additional languages here, then you have not set up your help center for multiple languages. For information, seeLocalizing help center.
- At the top of the settings page, clickSave.
The new names appear on the localized versions of your help center.
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