You can allow end users to add content tags to their community posts to link related content. When this option is activated, end users can add and remove tags from their own posts. When users click a content tag on a community post, a search page appears with links to all help center content that contain the same tag. SeeAbout content tags.
Only Guide managers and Guide agents can create content tags. SeeCreating and managing content tags.
Note:If you set up your help center before October 19, 2022 and you have a custom theme, you need tomodify your theme. This feature also requires that your theme uses Templating API version 2. To check your version, seeAbout Guide templating versions.
To allow users to add content tags to community posts
- In Guide, click theSettings(
) icon in the sidebar, then selectGather settings.
- Select允许所有用户添加内容标记他们的美军nity posts.
- ClickSave.
End users can now begin adding content tags to community posts. SeeAdding content tags to community posts.
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