Feedback - Ticketing System (Support)
New postShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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OLA - Contratos de Nível Operacional1vote 1comment
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Comment Order for end usersAnswered1vote 3comments
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automatically expand all ticket comments1vote 0comments
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Ticket ZD support 11478385 - Ticket not updated after cc removed0votes 0comments
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Messaging Shows Wait Times and Queue Location2votes 0comments
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End user can't see their organization tickets.0votes 1comment
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Tickets: Restricting attachments by file types0votes 2comments
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Enable copied email addresses to appear in mail client0votes 0comments
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speech to text0votes 0comments
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Email is not delivered0votes 0comments
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Slack and Side Conversations0votes 1comment
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Diferenciar número de Whatsapp recebido0votes 0comments
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Zendesk Support End User Preferred Communication channels1vote 0comments
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Tracking ticket handling time for light agents0votes 0comments
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Allow End Users to Solve Tickets assigned to a group0votes 0comments
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Tables not showing in browser email notifications0votes 1comment
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Accessibility feature addition0votes 1comment
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Adjust permissions to Macros under Professional planNot planned0votes 1comment
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notification sound0votes 1comment
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More search results in Knowledge Context Panel0votes 0comments
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Feature request: Top Down Message Display1vote 0comments
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Change the behavior of the Reporting button0votes 0comments
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Destaque no nome da Organização0votes 1comment
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Fechamento de tickets Pai com dependentes(filho) ainda pendentes0votes 0comments
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Feature Request: support pre-filled ticket forms when using SSO7votes 0comments