Amie Brennan
Solutions consultant for SuccessCX - Australia's #1 Zendesk Master Partner
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Total activity478
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Last activity
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Activity overview
Latest activity by Amie Brennan-
Amie Brennancommented,
hey JJ Miclat and team, Is there any update on when multi-agent conversation might be available in agent workspace? Last update was a while ago on this one. Keen to know if it's on the horizon soon...
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Amie Brennancommented,
AMAZING!! This is one of the top 3 ZD feature requests for the last 12+ years.
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Amie Brennancommented,
Hey Dave Fear Weird. I just ran a test and it worked fine for me in my test account. Here's a screenshot of the submitted text you provided. I just copied and pasted from my mac keyboard to copy it...
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Amie Brennancommented,
Hey, This is what you're looking for and it explains the concept of paginating through pages to get the full list of results: https://developer.zendesk.com/documentation/api-basics/pagination/pagi...
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Amie Brennancommented,
Hey Brittany, As far as I'm aware there is no way to remove the dash which you're looking to remove here. The purpose of the dash is to indicate to the user filling in the field, that the current ...
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Amie Brennancommented,
最受欢迎的。乐意帮助一个ny time. :) Hopefully in the future Zendesk will start to allow us to further customize the new widget how we'd like too. One step at a time I guess. Fingers crossed!
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Amie Brennancommented,
Heya, Yep am aware you have the ability for CSS or JS inside your HC template, the same as an external website, however, any existing custom code you have in there that is styling the classic web ...
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Amie Brennancommented,
Hey Tristan, There's no way to customize the new messaging widget with CSS like you could with the Class version you're currently using. If you upgrade to the new version, your custom CSS from the...
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Amie Brennancommented,
hey Will Poon, I will second Mike's request about being able to link web forms to the messaging bot. I'm a Zendesk Implementation partner and here are the reasons why it would be good to have this ...
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Amie Brennancommented,
Just off the back of Harper Dane's comment, it would be lovely if you could collapse the SLA sections so there's better screen real estate and only open the sections admins need to use inside the S...