Dan Moore
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Recent activity by Dan Moore-
Has there been an update to this feature request? We also have agents that we need to disable access to specific organizations and end users. Are there any tools to allow us to make this happen? ...
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I agree, any chance to implement the newest version of WYSIWYG text editor that is used in tickets and articles?
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I agree. I note that Many Zendesk Moderators are able to embed well formatted messages using Hyperlinks that are with proper text. This can only be done if you are copying and pasting the informa...
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Adding templates for items like feature request, questions, shout out would be very beneficial.
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Vlad Thanks for posting this, fantastic functionality addition. Please note that it seams as though YouTube is using an different posting method and I was wondering if you could point me in the ri...
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It does help, and I am implementing this now. However consider the following scenario. Ticket Form Option 1 Hide Ticket Forms (Available) 20 Organizations, each needs their own custom drop down ...
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Reda is correct. We need the ability to create a ticket form customized per organization a personalized form when they want to submit a request.
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We also would like to have the name sort option in the Organizations Page. Additionally it would be nice to see filter capabilities based on Groups, Organization Status (Active vs. In-Active.) T...
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I do like the new format, particularly the filter options.
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I agree with what Eversys SA said. exporting an excel / csv anywhere we create a filtered list is going to be very helpful.