Lotus Themes, Zendesk partner for Help Center design and customization

1. Community
2. Zendesk Suite Q&A
3. Zendesk Plugins to Improve a Help Center

Hi Sam, We offer various help center plugins for different needs: easier navigation, ticket deflection, a better visual look of pages, and improved search options. You can also see how companies us...

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• Lotus Themes, Zendesk partner for Help Center design and customization
• EditedJanuary 31, 2023 18:09
• 1 vote

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Customizing your help center theme

Hi colleen, Thank you for choosing our Braden theme. Can you contact us directly? Our developers will be happy to help. Best, Lotus Themes

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• Lotus Themes, Zendesk partner for Help Center design and customization
• CreatedJanuary 18, 2023 15:27
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Adding text above and below search box in Guide

Hi, OliverCould you show us your code? 'cause without it, your problem isn't entirely clearBest regards,Lotus Themes

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• Lotus Themes, Zendesk partner for Help Center design and customization
• CreatedDecember 12, 2022 15:09
• 0 votes

1. Community
2. Zendesk Apps Framework (ZAF) Q&A
3. Different brands in a single help center.

你好威廉,你的问题需要认真customization. We did something similar for GOG where branding and logo change based on the URL parameter.: https://support.gog.com/hc/en-us?product=gog h...

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• Lotus Themes, Zendesk partner for Help Center design and customization
• EditedDecember 12, 2022 08:11
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Bulk update tickets, articles and all the things!

Hi, Mateusz Unfortunately, you can select a maximum of 30 articles at once. More information you may find here: https://support.zendesk.com/hc/en-us/articles/4408836336154-Updating-knowledge-base-...

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• Lotus Themes, Zendesk partner for Help Center design and customization
• EditedDecember 12, 2022 08:07
• -1 votes

1. Community
2. Zendesk Suite Q&A
3. Advice on Using Brands

Hi Chassidy, maybe that may also inspire you in your searches— here are some of our case studies with the same approach as yours:1. You have two types of customers like the Route brand. You might a...

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• Lotus Themes, Zendesk partner for Help Center design and customization
• EditedDecember 12, 2022 07:54
• 2 votes

1. Community
2. Tips from users - Zendesk Suite
3. What Is “Better Help Center Design”?

Hi Ryan Wells, Thank you for your interest. For some reason, the link disappeared, and Community doesn't let us add it again (the post is pending approval). Here is the link to the white paper. Let...

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• Lotus Themes, Zendesk partner for Help Center design and customization
• CreatedOctober 14, 2022 14:05
• 0 votes

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Customizing your help center theme

Hi Vishal, You can use the Side Navigation extension for the second one. More information about theme compatibility is here.

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• Lotus Themes, Zendesk partner for Help Center design and customization
• CreatedNovember 23, 2021 08:58
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. How to offer users all 'Contact us' options on Zendesk Help Center

Hi Jerry, These widgets can work together. For example, if you click the 'chat' option, the Zendesk chat widget will be displayed. Best, Lotus Themes

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• Lotus Themes, Zendesk partner for Help Center design and customization
• CreatedMay 04, 2021 18:38
• 0 votes

1. Community
2. Feedback - Community Forums (Gather)
3. Multi-Level Community Forums

Hi there, You can get an additional level in your Zendesk community by grouping topics. If you need help with it, we can do it for you. Best regards, Lotus Themes

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• Lotus Themes, Zendesk partner for Help Center design and customization
• CreatedOctober 10, 2019 19:18
• 0 votes