David Falé
Zendesk Product Manager
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Last activity
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Activity overview
Latest activity by David Falé-
David Falécommented,
Hi Oliver,We are only supporting Retail and Ecommerce industries (B2C) for the time being. You can check the industry-related requirements here. These are the same for both Intelligent triage and S...
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David Falécreated an article,
Announcing intelligent triage and Intelligence in the context panel for retail
更新:12月12日,2022年,英特尔ligent triage limited availability offering is no longer available. Intelligent triage remains available as an early access program (EAP). At the conclusio...
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David Falécommented,
Hi Sos Abazyan!Yes, you can change the intent field values but be careful not to subvert the meaning of the intent. Please note that the underlying intent tag will always remain with its original n...