How do I prevent email notifications from being sent out on SMS tickets?
1
2
Question How do I prevent email notifications from being sent out on SMS tickets? Answer By default, the user receives
为什么电话not routing to agents?
2
Issue symptoms Talk phone calls are not routing correctly to agents. Some examples of call behavior include: Agents
How should I format audio files for custom greetings?
2
Question How should I format audio files for custom greetings? Answer The recommended format for greetings for Talk
Getting started with Zendesk Talk for voice
14
6
What's my plan? Zendesk Talk for voice is cloud-based call center software built right into Zendesk Support
Enabling Talk and configuring general settings
7
12
What's my plan? This article describes how to enable Zendesk Talk and configure general settings. Before you enable
Best practices for Zendesk Talk
What's my plan? Zendesk Talk is a cloud-based call center, built right into Zendesk Support. While every