Zendesk Chat Specialist Certification Path
Path details
This comprehensive set of resources will help you gain understanding of what will be covered on the Zendesk Chat Specialist Exam, the exam format, and test your readiness prior to exam day.
At minimum,it is recommended that the candidate has:
- At least 4-6 months of experience as a Zendesk Chat Administrator
- At least 2-3 months of experience with Zendesk Support
- Successfully completedZendesk Chat for Admins, I
Recommended progression
Exam guide
Practice TestRegisterfor Certification Exam
On-Demand: Zendesk Chat for Admins, I
Are you a new Zendesk Live chat customer? This is the best place to start.
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1 hr 2 min
Zendesk Chat Specialist Study Guide
Exam details, exam topics, and preparation resources for the Zendesk Chat Specialist Exam
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On-Demand: Zendesk Chat Specialist Certification Practice Test
Gauge your readiness for the Zendesk Chat Specialist Certification Exam
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BIG NEWS!
We are partnering with LinkedIn Learning to offer a Zendesk Customer Service Professional Certificate
Check it out