What is the difference between Backlog recorded and Backlog end of period?

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2 Comments

  • Louis

    great thank you. it makes sense now. but I am also seeing a column with no date. what does it mean?

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  • Giuseppe
    Zendesk Customer Care

    Hi Louis

    Since the attributeEnd of week只显示最后一天吗of the snapshot period (Jan 30 and Feb 6, in your example), the backlogs for other days are not included, so they're all grouped in this one blank column with no date (for example, backlogs on Jan 31, Feb 1, Feb 2, etc.). Here's a more detailed visual representation:

    Here, we can clearly see that theEnd of weekcolumn only displaysSundays, so Mondays-Saturdays are left blank. They are only visible because of theBacklog recorded - Dateattribute. But if I remove it, you will see that backlogs on these days are grouped under a 'no date' row:

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