Question

Using Zendesk bots, how can I automatically share an email address with a customer and allow them to contact another party?

Answer

From bots,创建一个答案and then add a step using theSend messageoption with the content of your choice. After publishing it, that bot answer will automatically send the email address of your choice to the customer.

For more information, see these articles:

• I'm unable to access the bot builder
• Working with messaging bots for your web and mobile channels
• Why can't I turn on my bot in messaging?
• 当一个客户强g the messaging bot makes a mistake and needs to go back?