Daniel Aron
-
Total activity106
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions64
Activity overview
Latest activity by Daniel Aron-
Daniel Aroncommented,
Update: To measure the success of the articles you include in your bot answer flows configured with Flow Builder for messaging, you can use the Flow Builder Explore dataset and dashboard to achieve...
-
Daniel Aroncommented,
Official comment It is now possible to customize the feedback flow using the Ask if question resolved step type. This provides admins with the flexibility to tailor the content of feedback collection messages, and ...
-
Daniel Aroncommented,
Thanks for your feedback Ilana!
-
Daniel Aroncommented,
Hi Harper, thanks for providing this detailed example. 79% still seems quite high. My guess is that the remaining 21% users are abandoning the flow before submitting the form and the transfer is ex...
-
Daniel Aroncommented,
Hi Federica, thanks for your feedback. No it isn't possible at this stage to measure repeat users but i'll record it as a feature request.
-
Daniel Aroncommented,
Hi Joe, just letting you know that with the recent update to Flow Builder reporting it is now possible to track when customers indicate the bot has resolved their issue.
-
Daniel Aroncreated an article,
Announcing answer-level Flow Builder reporting in Explore
Announced on Rollout starts Rollout ends Dec 14, 2022 Dec 13, 2022 Dec 13, 2022 Announcing answer-level Flow Builder reporting in Explore. What's changing and why? This release includes ...
-
Daniel Aroncommented,
Hi Pedro, thanks for your feedback. One reason that users are able to send messages when presented with the form is to accommodate a scenario where the user decides they do not want to proceed to s...
-
Daniel Aroncommented,
Hi Ryan, thanks for your question. Based on the article you have linked I will assume this relates to Answer Bot Article Recommendations in the classic Web Widget and not Flow Builder in the messag...
-
Daniel Aroncommented,
Hi Ashley, yes if automatic translations is enabled, the bot should still be able to provide answers when a user is speaking a language other than the language the flow is built in, provided it is ...