Adam Brown
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Recent activity by Adam Brown-
Hi, is there a way to automate a macro? e.g. when a certain form is submitted, a specific macro is automatically triggered for that ticket.
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Excellent, thank you. FYI - you don't have the option to move them if you have any filters on.... that's where I was going wrong!
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Hi Is there a way to customise the order in which the end user will see the list of available forms when they open the dropdown box?
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YES!!
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Thanks, Christine. As I understand in the two examples, the email will still go through; however, if they are too large, the attachments will not. The issue I'm experiencing is the email (from Sid...
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Why won't a side coversation email send? Is there an attachment file size limit to sending the side conversation email? We use this feature often, but one email has not worked recently, and the on...
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Hello, Other than in a ticket, can we use the Knowledge Capture app to flag updates for articles? Is there a way to do it in the actual article in the knowledge base if you're an Agent?
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Hi, is there an option or workaround to be able to assign an article to multiple reviewers?
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Is there a way to manually sync or push updated Support data through to Explore?